How to set up email in Windows 8 Mail

Document created by shaw-fraser on Nov 1, 2012Last modified by shaw-jody on Jul 11, 2017
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Windows 8 Mail tab

Shaw email setup: Windows 8 Mail

 

Learn how to set up your Shaw email in Windows 8 Mail. This document provides step-by-step instructions on how to configure Windows 8 Mail to work with your Shaw email account. Use these settings to ensure your Shaw email is working with the Windows 8 Mail email client.

 

There are two options for setting up your Shaw email in Windows 8. ActiveSync/Exchange (preferred) or IMAP. (POP email setup method is not available in Windows 8). This article provides insight on: 

 

ActiveSync (Microsoft Exchange) settings

ActiveSync/Exchange email setup

IMAP settings

IMAP email setup

 

 

Did You Know

 

Microsoft Exchange (ActiveSync) is the most convenient way to setup your email and is recommended as it is the best option for users looking to check mail worldwide and from different computers/devices.

 

Learn More: What email setup is right for me?

                  
ActiveSync (Microsoft Exchange) settings

Here are the settings for an ActiveSync (Exchange) account, which is our recommended setup method.

 

Account Type: Exchange
Email AddressYour Shaw email address
Server Addresswm.shaw.ca
Domainshaw.ca
UsernameYour Shaw email without @shaw.ca
PasswordYour Shaw email password

(Click here for an example)

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ActiveSync/Exchange email setup

The instructions included below are for an ActiveSync (Exchange) account, which is our recommended setup.

 

  1. Launch your Email App
    1. Press the WINDOWS key on your keyboard to access the Windows 8 Start menu
    2. Select Mail
  2. Add an email account
    1. Once the Mail app has loaded, press the WINDOWS key and the "i" key on your keyboard simultaneously to bring up the settings menu
    2. Select Accounts (Example 1)
    3. Click Add an Account (Example 2)
    4. Select Exchange (Exchange, Office 365, Outlook.com) (Example 3)
    5. Select the option to Show more details (Example 4)
  3. Enter account settings: (Example 5)
    1. Email address: Your Shaw email address
    2. Server address: wm.shaw.ca
    3. Domain: shaw.ca
    4. User name: Your Shaw email without @shaw.ca
    5. Password: Your Shaw email password
  4. Click Connect

 

Example 1Example 2Example 3Example 4Example 5
Windows 8 email setup step 1Windows 8 email setup step 2Windows 8 email setup step 3Windows 8 email setup step 4Windows 8 email setup step 5

(click images to enlarge)

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IMAP settings

The settings included below are for an IMAP account, an alternative option to Exchange.

 

Incoming server settings
Mail Serverimap.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
SSLYes
Port993
Outgoing server settings
SMTP Servermail.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
SSLYes
Port587

                                                                                    (click here for an example)

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IMAP email setup

Here are the instructions for setting up your Shaw email on Windows 8 Mail using IMAP.

 

  1. Launch your Email App
    1. Press the WINDOWS key  on your keyboard to access the Windows 8 Start menu
    2. Select Mail
  2. Add an email account
    1. Once the Mail app has loaded, press the WINDOWS key and the "i" key on your keyboard simultaneously to bring up the settings menu
    2. Select Accounts
    3. Click Add an Account
    4. Select Other account
    5. Select IMAP
    6. Select the option to Show more details
  3. Enter account settings
    1. Email address: Your Shaw email address
    2. Username: Your Shaw email without @shaw.ca
    3. Password: Your Shaw email password
    4. Incoming (IMAP) email server: imap.shaw.ca
      • Port: 993
    5. Incoming server requires SSL: Yes
    6. Outgoing (SMTP) email server: mail.shaw.ca
      • Port: 587
    7. Outgoing server requires SSL: Yes
    8. Outgoing server requires authentication: Yes
  4. Click Connect

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