Citytv Video App

Document created by shaw-jamesp on Mar 27, 2018Last modified by shaw-jamesp on Sep 10, 2018
Version 5Show Document
  • View in full screen mode

City Video App LogoCitytv Video is your free on-the-go and on demand video app featuring your favourite shows: The Bachelorette, America’s Got Talent, Love Connection, Celebrity Family Feud, Beat Shazam, Little Big Shots, The Gong Show and more! Sync with iCloud! Keep your watch progress and favourite shows synced across all of your Apple devices. Multi-task and watch while you work using iOS split-screen view on your iPad! Watch LIVE* local programming including Breakfast Television, Cityline and CityNews. Share your must-watch list across your social networks to help discover new hits.

 

*Check your local TV listings or refer to the in-app schedule for air times
 

This article will provide insight into:

Did You Know

 

If you have not yet registered for My Shaw, you can find more information on how to set up your account at: My Shaw Registration / Recovery.

                                            
How to download

You can download the Citytv Video app for your iPad, iPhone, or Android phone device from their respective app stores. The app is free to download.
 
For iOS: Download the Citytv Video app from the iTunes store now.

Requires iOS 8.0 or later.

 

For Android: Download the Citytv Video app from the Google Play store now.

Requires Android 4.3 and up.

Back to top

 

How to sign in

The Citytv Video app is free to download, however, you will need a subscription to Citytv to unlock some content in the app.


Shaw customers can select Shaw Go as their provider, and then use their Shaw ID and password to sign into the app.

Back to top

 

Features of the Citytv Video app

Here are some notable features of the Citytv Video mobile app.

 

  • FREE Full-length episodes
  • Live streaming of some local programming
  • On-demand, cross-device viewing (via the Cloud)
  • Tag your favourite shows for easy access to new episodes
  • Smart recommendation algorithm delivers non-stop hit video programming - making binge watching a snap
  • Show reminder alerts
  • TV schedule

Back to top

 

Frequently Asked Questions

Here are some FAQs on the Citytv Video mobile app.

 

Do I have to sign in to use the app on multiple devices?
Yes. You will need to sign in on every device.

 

What if I forgot my username and/or password?

Visit the following articles to update your Shaw ID or change your password.

Shaw ID Overview 

How to reset your Shaw ID password 

 

What is Citytv Video?
Citytv Video is your free on-the-go and on demand video app featuring your favourite shows: The Bachelorette, America’s Got Talent, Love Connection, Celebrity Family Feud, Beat Shazam, Little Big Shots, The Gong Show and more!

 

Can I access Citytv Video from any device?
Access to Citytv Video content is supported on iPhone, iPad, Android and web-connected desktop and laptop computers. We currently do not support Blackberry.

 

Will streaming TV shows use my cellular data plan (3G/4G/LTE)?
If you are not connected to the internet through Wi-Fi, streaming video will use your data plan.

 

Can I watch Citytv Video content outside of Canada?
If you are outside Canada, Citytv Video will not be available to you for viewing.

Back to top

 

 

Related Articles

 

 

Attachments

    Outcomes