How to set up email and WiFi - LG Optimus G

Document created by shaw-fraser on Dec 6, 2012Last modified by shaw-jody on Jul 18, 2017
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LG Optimus G Android PhoneLearn how to set up your Shaw email on your LG Optimus G phone.  This guide will explain how to connect your LG Optimus G Android phone to WiFi and also demonstrate how to setup your Shaw email account through an exchange server (our preferred email set up method). Click on any of the links below to be redirected to the relevant instructions. For more information, see: LG Optimus G Product Support.


For more information about POP email server settings, please see the following article: Email server settings: POP and IMAP



Did You Know?


Microsoft Exchange (ActiveSync) is the most convenient way to setup your email and is recommended as it is the best option for users looking to check mail worldwide and from different computers/devices.


Learn More: What email setup is right for me?

ActiveSync/Microsoft Exchange email setup

The Microsoft Exchange setup procedure described below is the preferred setup method for your email address. Exchange offers advanced mail handling, less confusion for accounts connected to multiple devices, and synchronization with calendars and contacts. Any emails sent from this device will appear on Webmail and any emails deleted from the device will also be deleted from Webmail and the server.
To configure your phone/tablet to send and receive emails using an Exchange Server:

  1. Select the APPS button on your Optimus G
  2. Select Email
  3. Tap Microsoft Exchange
  4. Enter your Shaw email address and password
  5. Enter your username, which is your Shaw email address without
  6. Select Next
  7. Enter the following:
    • Server Address:
    • Domain:
    • Use SSL: Yes (add a check mark)
    • Accept all SSL Certificates: Yes (add a check mark)
  8. Choose Next
  9. Choose which services you would like to sync (Mail, Contacts and Calendar)
  10. Select Next
  11. Tap Activate
  12. Enter an account name and select Done to finish setup

Related: Alternative POP and IMAP Settings

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WiFi setup

Follow these instructions to set up WiFi on your LG Optimus G phone.

  1. Press the MENU hardware button on your Optimus G
  2. Select System Settings
  3. Slide the Wi-Fi option to the On position
  4. Tap Wi-Fi
  5. Select the network that you would like to connect to
    • If you are using a Shaw Wireless Modem you will be able to find your network name by looking at the white sticker on the top of the modem*
  6. Enter the network password (unless the network is open and requires no password)
    • If you are using a Shaw Wireless Modem you will be able to find your network password by looking at the white sticker on the top of the modem*
  7. Select Connect

Related: How to change your Shaw Webmail password

Did You Know?


*If you cannot connect to WiFi and if you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore it to factory settings.


Learn More: Restore your wireless modem to the default settings


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