Wireless Device Quick Setup Guide

Document created by [shaw]jamess on Dec 3, 2012Last modified by [shaw]matt on Jun 16, 2016
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Connecting a new wireless-ready device or computer to your Shaw wireless Internet should be as easy as following the manufacturers connection instructions, selecting your wireless network, and entering the Pre-Shared Key or Passphrase (like a password, explained below). For computers, you will find guides below which cover wireless connections for Windows computers (from XP to Windows 8) and Macs running Apple OS X. Simply choose your operating system from the listing and then follow the steps to connect to your wireless internet. If you have just received a new Shaw wireless modem, please ensure that the modem is connected to both a coaxial connection and a power connection and that the Online light is lit on the front of the modem. For more information on connecting to your Shaw WiFi modem, please watch the following video.

Check out the video above for quick instructions on how to set up your Shaw WiFi Modem.

Can't view the video? Click here

 

Any wireless-enabled product will allow you to select your wireless network based on its name (called the SSID) and then enter your Pre-shared Key/Passphrase (like a password) to log into the network. Both the default SSID and Pre-shared Key/Passphrase are listed on a sticker which is affixed to your Shaw modem (illustrated below). So whether you are connecting an iPad, a gaming console, a smartphone, or any other wireless device, select your wireless network based on its SSID and then enter the Pre-shared Key/Passphrase (password) as listed on your modem.

 

wireless-sticker-red-small.JPG

 

If at any point you have changed or customized the SSID or Pre-shared Key/Passphrase on your wireless router, please use your customized credentials when requested. If you have forgotten your Pre-shared Key/Passphrase and need to reset your modem to its default values, please click here for further directions. If you are experiencing difficulties with any of the steps outlined in this document, please see the Additional Documents as listed at the end of this document for further troubleshooting assistance.

 

 

On This Page

Windows XP Instructions

Windows Vista Instructions

Windows 7 Instructions

Windows 8 Instructions

Windows 10 Instructions

Apple OS X  Instructions

 


 

Windows XP

 

Providing your instance of Windows XP has been updated to the latest release version, connecting to a wireless access point is fairly simple.

 

  1. Please ensure that the wireless capability of your computer is enabled and then right-click on the network connection icon that is present in the notification area in the lower right corner of your screen (shown below).
  2. From the menu that appears, please select View Available Wireless Networks.

 

xp-wifi-connect.jpg

  1. A new window will appear and present a list of the locally available networks within range of your computer. The unique name for your wireless network (called the SSID) will be listed here. Check the white sticker on your Shaw wireless modem (illustrated above) to confirm the SSID and click on the corresponding network as it is listed on-screen. With your network highlighted, click Connect at the bottom of the window (shown below)

 

XP-wireless list.jpg

  1. You will be prompted to enter a password to connect to your network, the password (called a Pre-shared Key or Passphrase) is also listed on the sticker affixed to your Shaw wireless modem. Enter the Pre-shared Key/Passphrase and click Connect.
  2. After a short connection period, you will see a pop-up notification confirming the connection.

 

wifi-connected.jpg


Windows Vista

 

To connect your Windows Vista computer to an available wireless network, please follow these steps:

  1. Click Start
  2. Choose Connect To from the start menu (highlighted below)

 

vista-1.jpg

  1. A new window will appear and present a list of the locally available networks within range of your computer. The unique name for your wireless network (called the SSID) will be listed here. Check the white sticker on your Shaw wireless modem to confirm your SSID and click on the corresponding network as it is listed on-screen. With your network highlighted, click Connect at the bottom of the window (shown below).

 

vista-2.jpg

  1. You will be prompted to enter a password (called a Pre-shared Key or Passphrase) to connect to your network, the Pre-shared Key/Passphrase is also listed on the white sticker on the Shaw wireless modem (illustrated at the start of this document). Enter the Pre-shared Key/Passphrase and click Connect.
  2. After a short connection period, you will see a pop-up notification confirming the connection.

 


Windows 7

 

To connect your Windows 7 computer to an available wireless network, please follow these steps:

 

  1. Ensure that the wireless capability of your computer is enabled and then click on the network connection icon that is present in the notification area in the lower right corner of your screen (highlighted below).

 

Windows 7 WiFi Available Networks Icon.png

 

  1. A new window will appear and present a list of the locally available networks within range of your computer. The unique name for your wireless network (called the SSID) will be listed here. Check the white sticker on your Shaw wireless modem to confirm the SSID and click on the corresponding network as it is listed on-screen. With your network highlighted, click Connect on the menu that appears (shown below). 

Windows 7 WiFi Available Network List.png

 

  1. You will be prompted to enter a password to connect to your network, the password (called the Pre-shared Key or Passphrase) is also listed on the white sticker on the Shaw wireless modem. Enter the Pre-shared Key/Passphrase from the modem in the Security Key field and then click OK (shown below).

 

Windows 7 WiFi Password Prompt.png

 

  1. After a short period, your connection will be active.

 


Windows 8

 

To connect your Windows 8 computer to an available wireless network, please follow these steps:

 

  1. Ensure that the wireless capability of your computer is enabled and then click on the network connection icon that is present in the notification area in the lower right corner of your screen (highlighted below).

 

Capture.PNG

  1. A sidebar will appear and present a list of the locally available networks within range of your computer. The unique name for your wireless network (called the SSID) will be listed here. Check the white sticker on your Shaw wireless modem to confirm the SSID and click on the corresponding network as it is listed on-screen. Finally, click Connect from the expanded menu (shown below right).

 

comp.jpg

 

  1. You will be prompted to enter a password to connect to your network, the password (called the Pre-shared Key or Passphrase) is also listed on the sticker affixed to the Shaw wireless modem as shown at the start of this document. Enter the Pre-shared Key/Passphrase as the password and then click Next.
  2. After a short period, you should see Connected appear next to the listing for your network, indicating your connection is now ready for use.

 


Windows 10

 

To connect your Windows 10 computer to an available wireless network, please follow these steps:

 

  1. Ensure that the wireless capability of your computer is enabled and then click on the network connection icon that is present in the notification area in the lower right corner of your screen (highlighted below).

Capture.PNG

  1. A sidebar will appear and present a list of the locally available networks within range of your computer. The unique name for your wireless network (called the SSID) will be listed here. Check the white sticker on your Shaw wireless modem to confirm the SSID and click on the corresponding network as it is listed on-screen. Finally, click Connect from the expanded menu (shown below right).

comp.jpg

  1. You will be prompted to enter a password to connect to your network, the password (called the Pre-shared Key or Passphrase) is also listed on the sticker affixed to the Shaw wireless modem as shown at the start of this document. Enter the Pre-shared Key/Passphrase as the password and then click Next.
  2. After a short period, you should see Connected appear next to the listing for your network, indicating your connection is now ready for use.

 


Apple OS X

 

To connect your Apple OS X based computer to an available wireless network, please follows these steps:

 

  1. Ensure that your Airport wireless card is enabled by clicking on the Airport icon in the menu bar at the top of the screen and selecting Turn Wi-Fi On (shown below).

 

osx-wifi2.jpg

 

  1. Once wireless is enabled, the same Airport menu will display a list of available wireless networks with range of your Mac. The unique name for your wireless network (called the SSID) will be listed here. Check the white sticker on your Shaw wireless modem to confirm the SSID and click on the corresponding network to connect.

 

osx-wifi1.jpg

  1. You will be prompted to enter a password to connect to your network, the password (called the Pre-shared Key or Passphrase) is also listed on the sticker affixed to the Shaw Wireless Modem, as shown at the start of this document. Enter the Pre-shared Key/Passphrase and then click Connect.
  2. After a short period, your connection will be active. Your active connection is denoted by a check mark next to your wireless network connection (seen above).

 


Related Articles

 

Internet Connectivity Troubleshooting

 

WiFi Connectivity Troubleshooting

Hardware Information - Cisco DPC3825 Internet Modem

Hardware Information - SMC D3GN Internet Modem

How to Change Your Wireless Network Password

 


 

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