How to set up email and WiFi - Nokia Lumia 920

Document created by shaw-alex on Dec 10, 2012Last modified by shaw-jody on Dec 13, 2017
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Nokia Lumia 920 PhoneThis guide will help you if you just got a Nokia Lumia 920 Windows 8 phone and would like to connect to WiFi and email via IMAP or Exchange (ActiveSync). IMAP is the preferred and recommended email setup method, but you can also set up your email using POP or Exchange servers.

 

For more details on your Nokia Lumia 920 phone, visit Nokia Lumia 920 Support.

 

Click on the links below to be redirected to the relevant instructions.

 

 

Did You Know?

 

IMAP is a convenient way to setup your email and is recommended for users looking to check mail worldwide and from different computers/devices.

 

Learn More: What email setup is right for me?

 

 

IMAP email setup

To configure your Nokia Lumia 920 phone to send and receive emails using an IMAP server, follow the steps below:


  1. Select Settings Settings icon
  2. Tap Email + Accounts
  3. Tap Add an Account
  4. Tap advanced setup
  5. Enter the following:
    • Email address: Your Shaw email address
    • Password: Your Shaw email address password*
  6. Tap Next
  7. Select Internet email
  8. Enter the following:
    • Account name: Your Shaw email address without @shaw.ca
    • Your name: Your name
    • Incoming mail server: imap.shaw.ca
    • Account type: IMAP (or IMAP4)**
    • Username: Your Shaw email address without @shaw.ca
    • Password: Your Shaw email address password
    • Outgoing (SMTP) email server: mail.shaw.ca***
    • Ensure Outgoing server requires authentication and Use the same user name and password for sending email are both checked
  9. Tap advanced settings
    • Ensure that the Require SSL for incoming email and Require SSL for outgoing mail are both checked
    • Select sync options for email
  10. To complete setup, press Sign In

 

*Ensure that your Shaw.ca email account password meets the minimum security requirements

** If prompted for an incoming server port, use: 993
*** If prompted for an Outgoing (SMTP) server, use 587

Related: Alternative POP and IMAP Settings

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Microsoft Exchange email setup

Microsoft Exchange is the preferred method of email setup because it offers advanced mail handling, less confusion for accounts connected to multiple devices, and synchronization of calendars and contacts. To configure your Nokia Lumia 920 phone to send and receive emails using an Exchange server, follow the steps below:

 

  1. Ensure that your Shaw.ca email account password meets the minimum security requirements
  2. Select Settings Settings icon
  3. Tap Email + Accounts
  4. Tap Add an Account
  5. Tap Outlook
  6. Enter the following:
    • Email address: Your Shaw email address
    • Password: Your Shaw email address password
  7. Tap Sign In
  8. An error message will appear saying We couldn't find your settings
  9. Enter the following:
    • Email address: Your Shaw email address
    • Password: Your Shaw email address password
    • Username: Your Shaw email address without @shaw.ca
    • Domain: shaw.ca
  10. Tap Advanced, and type the following:
    • Server: wm.shaw.ca
  11. Tap Show All Settings, and set the following: 
    • Server Requires Encrypted (SSL) Connection: Yes (add a check mark)
  12. Tap Sign In

Related: Alternative POP and IMAP Settings

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WiFi setup

To set up a wireless connection (WiFi) on your Nokia Lumia 920 phone:

 

  1. Swipe your screen to the left
  2. Select Settings
  3. Select WiFi
  4. Turn WiFi On using the toggle button
  5. Tap on the network that you would like to connect to from the available list
  6. Enter the network password (unless the network is open and requires no password)

 

If you are connecting to your home Shaw WiFi network and have a Shaw WiFi modem, you can find the network name (SSID) and password located on the white sticker on the back or bottom of your wireless modem.

Related: How to connect to a Shaw Go WiFi Hotspot

Did You Know?

 

If you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore it to factory settings.

 

Learn More: Restore your wireless modem to the default settings

                                    

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