How to set up email and WiFi - HTC One X

Document created by shaw-alex on Dec 11, 2012Last modified by shaw-jody on Jul 17, 2017
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HTC One X PhoneFind out how to set up WiFi and your email account using Microsoft Exchange on your HTC One X phone. Although Microsoft Exchange is the recommended email setup method, you can also set up your email using IMAP or POP. For additional information on your phone, visit HTC One X Product Support.


Click on the links below to be redirected to the relevant instructions.




Did You Know?


Microsoft Exchange (ActiveSync) is the most convenient way to setup your email and is recommended as it is the best option for users looking to check mail worldwide and from different computers/devices.


Learn More: What email setup is right for me?

Microsoft Exchange email setup

We recommend that you use Microsoft Exchange to set up your email address on your HTC One X phone as it is less confusing for accounts connected to multiple devices simultaneously, allows advanced email handling and synchronized calendars and contacts, and is the preferred email setup method. To set up your email on your HTC One X phone via Exchange:


  1. Ensure that your email account password meets the minimum security requirements
  2. Tap Menu
  3. Select Settings
  4. Tap Accounts & Sync
  5. Select Add
  6. Choose Exchange ActiveSync
  7. Select Manual Setup
  8. Enter the following:
    • Email Address: Your email address
    • Server Address:
    • Domain:
    • Username: Your Shaw email address without
    • Password: Your Shaw email password
    • This server requires an encrypted SSL connection: Yes (add a check mark)
  9. Choose Next
  10. Tap OK
  11. Enable Contacts and Calendar syncing options as per your preference
  12. Tap Next
  13. Name the account and choose Finish Setup

Related: Alternative POP and IMAP Settings

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WiFi setup

Connect to your wireless (WiFi) network on your HTC One X by following these steps:


  1. Tap MENU
  2. Select Settings
  3. Confirm the WiFi option is turned On
  4. Tap WiFi
  5. Select the network that you would like to connect to
  6. Enter the network password (unless the network is open and does not require a password)
  7. Press Connect

If you are connecting to your home Shaw WiFi network and have a Shaw WiFi modem, you can find the network name (SSID) and password located on the white sticker on the back or bottom of your wireless modem. 

Related: How to connect to a Shaw Go WiFi Hotspot

Did You Know?


If you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore it to factory settings.


Learn More: Restore your wireless modem to the default settings


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