Email and Wireless Guide - HTC One X

Document created by shaw-alex on Dec 11, 2012Last modified by shaw-alex on Oct 12, 2016
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This guide will explain how to connect your HTC One X phone to wifi and also demonstrate how to setup your Shaw email account through an exchange or POP server. Click on any of the links below to be redirected to the relevant instructions. For more information, see: HTC One X Product Support


HTC One X

On This Page

Wifi Setup

Exchange Email Setup (Recommended)

POP/SMTP Email Setup

 


 

Wifi Setup

 

  1. Tap MENU
  2. Select Settings
  3. Confirm the Wi-Fi option is turned On position
  4. Tap Wi-Fi
  5. Select the network that you would like to connect to
      • If you are using a Shaw Wireless Modem you will be able to find your network name by looking at the white sticker on the top of the modem*
  6. Enter the network password (unless the network is open and requires no password)
      • If you are using a Shaw Wireless Modem you will be able to find your network password by looking at the white sticker on the top of the modem*
  7. Press Connect


* If you have customized your network name (SSID) and password and can no longer remember the login credentials you will need to restore your Wireless Modem to the default settings

 

 

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Microsoft Exchange Email Setup

 

The Microsoft Exchange setup procedure described below is the preferred setup method for your Shaw.ca email address. Exchange offers advanced mail handling, less confusion for accounts connected to multiple devices, and synchronization with calendars and contacts. Any emails sent from this device will appear on Webmail and any emails deleted from the device will also be deleted from Webmail and the server.

 

To configure your phone/tablet to send and receive emails using an Exchange Server:

 

 

  1. Ensure that your Shaw.ca email account password meets the minimum security requirements
  2. Tap MENU
  3. Select Settings
  4. Tap Accounts & sync
  5. Select Add
  6. Choose Exchange ActiveSync
  7. Select Manual Setup
  8. Enter the following:
      • Email Address: Your @shaw.ca email address
      • Server Address: wm.shaw.ca
      • Domain: shaw.ca
      • Username: Your Shaw email address without @shaw.ca
      • Password: Your Shaw email password
      • This server requires an encrypted SSL connection: Yes (add a check mark)
  9. Choose Next
  10. Tap OK
  11. Enable Contacts and Calendar syncing options as per your preference
  12. Tap Next
  13. Name the account and choose Finish Setup

 

 

 

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POP Email Setup

 

Follow theses steps to configure your phone and Shaw.ca email address to sync over a POP connection.

 

  1. Enable Remote Access on your Shaw email account
  2. Tap MENU
  3. Select Settings
  4. Tap Accounts & sync
  5. Tap Add
  6. Choose Mail
  7. Select Manual Setup
  8. Enter the following:
      • Protocol: POP
      • Email Address: Your Shaw email
      • Username: Your Shaw email address without @shaw.ca
      • Password: Your Shaw email password
      • POP server: pop.shaw.ca
      • Security type: None
      • Server port: 110
  9. Choose Next
  10. Ensure Login required is enabled
  11. Enter the following:
      • Username: Your Shaw email address without @shaw.ca
      • Password: Your Shaw email password
      • SMTP Server: mail.shaw.ca
      • Security Type: None
      • Server Port: 587
  12. Choose Next
  13. If you receive an error stating Cannot connect to the mail server to verify your account. Your server is not responding tap Continue
  14. Name this account (example: My Shaw Account)
  15. Enter your name and tap Finish Setup

 

 

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Related Links

Setup Email on an Android Device

Wireless Device Quick Setup Guide

 


 

Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the Internet forum.

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