Email and Wireless Guide - Motorola RAZR HD LTE

This guide will explain how to connect your Motorola RAZR HD LTE phone to wifi and also demonstrate how to setup your Shaw email account through an exchange or POP server. Click on any of the links below to be redirected to the relevant instructions. For more information, see: MOTOROLA RAZR HD Product Support

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WiFi Setup

Exchange Email Setup (Recommended)

POP/SMTP Email Setup

WiFi Setup

1. Press the APPS button on your Motorola RAZR HD LTE
2. Select Settings
   
3. Slide the Wi-Fi option to the On position
4. Tap Wi-Fi
5. Choose the network that you would like to connect to
   • If you are using a Shaw Wireless Modem you will be able to find your network name by looking at the white sticker on the top of the modem*
6. Enter the network password, unless the network is open (requires no password)
   • If you are using a Shaw Wireless Modem you will be able to find your network password by looking at the white sticker on the top of the modem*
7. Press Connect

* If you have customized your network name (SSID) and password and can no longer remember the login credentials you will need to restore your Wireless Modem to the default settings

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Microsoft Exchange Email Setup

The Microsoft Exchange setup procedure described below is the preferred setup method for your Shaw.ca email address. Exchange offers advanced mail handling, less confusion for accounts connected to multiple devices, and synchronization with calendars and contacts. Any emails sent from this device will appear on Webmail and any emails deleted from the device will also be deleted from Webmail and the server.

To configure your phone/tablet to send and receive emails using an Exchange Server:

1. Ensure that your Shaw.ca email account password meets the minimum security requirements
2. Press the APPS button on your Motorola Atrix HD phone and select All Apps
3. Select Messaging
4. Tap Settings
5. Tap Manage accounts and tap Add Account
6. Select Corporate Sync
7. Enter the following:
   • Your Shaw.ca email address and password
   • Username: Your Shaw email address without @shaw.ca
   • Domain: shaw.ca
8. Choose Enter Server

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POP Email Setup

Follow theses steps to configure your phone and Shaw.ca email address to sync over a POP connection.

1. Enable Remote Access on your Shaw email account
2. Press the APPS button on your Motorola Atrix HD phone and select All Apps
3. Choose Messaging
4. Tap Settings
5. Tap Manage Accounts
6. Tap Add Account
7. Enter your Shaw.ca email address and password
8. Automatically Configure Account: No (no check mark)
9. Press Next
10. Enter the following:
    • Server: pop.shaw.ca
    • Username: Your Shaw email address without @shaw.ca
    • Outgoing Mail Server: mail.shaw.ca
    • Advanced Settings - Port: 587
    • Use Secure Connection: No (no check mark)
      
    • Verify Certificate: No (no check mark)
      
    • Use Secure Password(TLS): Never
11. Select Enter

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Related Articles

Setup Email on an Android Device

Wireless Device Quick Setup Guide

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