How to set up Microsoft Office for Mac 2011

Document created by shaw-jamess on Dec 18, 2012Last modified by shaw-jody on Dec 18, 2018
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Microsoft Office for Mac 2011 offers an Apple-compatible version of Outlook 2011. Follow the instructions below to configure Office for Mac 2011 (Outlook for Mac 2011) to work with your email account.



While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Mac Mail Support.


How to set up email on Office for Mac 2011

To configure Outlook for Mac 2011 with your Shaw e-mail account:


  1. Open Microsoft Outlook 2011
  2. Select the Outlook menu in the upper left-hand corner (Example 1)
  3. Select Preferences, from this window click Accounts (Example 2)
  4. Click the button next to E-mail Account (Example 3)
  5. Enter the following Server information (Example 4)
    1. E-mail address: Your full Shaw e-mail address
    2. Password: Your Shaw e-mail password
    3. User name: Your Shaw e-mail without the domain (
    4. Type: POP
    5. Incoming server: (“Override default port” and “Use SSL to connect” both unchecked)
    6. Outgoing server: (“Override default port” checked and “Use SSL to connect” checked. Once “Override default port” has been checked you will be able to change the Port number next to the server to 587)
  6. Before closing the Accounts window, click the More Options button at the bottom (Example 5)
  7. From the Authentication drop-down, select Use Incoming Server Info
  8. Click OK


Click example images below for a larger view:


Example 1Example 2Example 3Example 4Example 5

Microsoft Office for Mac 2011 step 1

Microsoft Office for Mac 2011 step 2

Microsoft Office for Mac 2011 step 3

Microsoft Office for Mac 2011 step 4

Microsoft Office for Mac 2011 step 5

Did You Know


Shaw Webmail is the latest version of Shaw's web-based email client. Visit to sign in and access your Shaw email via Webmail.


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