How to setup email and WiFi on Android Tablets

Document created by shaw-fraser on Dec 17, 2012Last modified by shaw-jody on Nov 27, 2017
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This guide will explain how to connect your Android Tablet, such as the ASUS Transformer Prime, Galaxy Tab or Nexus 10 to an available wireless network, and will also demonstrate how to setup your Shaw email account through an Exchange or POP server. Click on any of the links below to be redirected to the relevant instructions.

 

Samsung Tablet

For more information, see the support documentation available online for your specific device.

Google Nexus Help Center
Samsung GALAXY Tab 2 - Product Support
ASUS Tablet - Product Support
Samsung Galaxy Note Tablets – Product Support

 

This article provides insight on:

IMAP email server settings (preferred)

Exchange/ActiveSync email setup

POP/SMTP email setup

WiFi setup

Did You Know?

 

IMAP is the most convenient way to setup your email and is recommended as it is the best option for users looking to check mail worldwide and from different computers/devices.

 

Learn   More: Which email setup is right for me?

        

 

IMAP email server settings (preferred)

IMAP allows mail to be read and managed from multiple devices and Webmail by working with your mail content on Shaw's servers. By performing moving, sending, and deleting tasks on the server itself, IMAP ensures mail on your other devices, and Webmail, is kept in sync.


This server option is ideal for use on a mobile device, such as a laptop, tablet, or mobile phone, since it allows you to send email while your device is using an Internet connection that is not provided by Shaw. Therefore, if you are at a coffee shop using a wireless connection, or are using your mobile phone, you can send and receive email using this server. IMAP is best for users who want to access their Shaw email account through multiple devices.

 

Use the following IMAP server settings when setting up email on your Android tablet:

Incoming Mail Server Information
Incoming Mail Server: imap.shaw.ca
Incoming Port: 993
SSL: Yes
Username: Shaw email address without the @shaw.ca
Password: Your email password

Outgoing Mail Server Information
Outgoing Mail Server: mail.shaw.ca
Outgoing Port: 587
SSL: Yes
Username: Shaw email address without the @shaw.ca
Password: Your email password

 

Note: The actual email setup steps should be similar to the ones found in the POP/SMTP email setup section found below. The IMAP settings replace the settings found in steps 7,8 and 11.

 
Your Android tablet has now been configured for use with your Shaw.ca email address via IMAP server settings.

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Exchange/ActiveSync email setup

The Microsoft Exchange setup procedure described below can be used as a setup method for your Shaw.ca email address. Exchange offers advanced mail handling, less confusion for accounts connected to multiple devices, and synchronization with calendars and contacts. To configure your Android phone/tablet to send and receive emails using an Exchange Server:

The following settings were tested with an ASUS Transformer Prime Tablet and may differ slightly if you are using an alternative Android tablet, such as the Galaxy Tab, Samsung Galaxy Note 10.1, Nexus 10 or other.

 

  1. Ensure that your Shaw.ca email account password meets the minimum security requirements
  2. Select the Apps button on your Android Tablet
  3. Tap Email
  4. If this is the first email account to be configured on your phone, you will be provided with a setup screen. If this is not the first email account to be set up, select Menu or Settings and then select Add Account
  5. Enter your full Shaw email address and password
  6. Choose Manual Setup
  7. Select Exchange or Microsoft Active Sync
  8. Enter the following:
    • Domain/Username: Your full Shaw.ca email address
    • Password: Your Shaw.ca email password
    • Server: wm.shaw.ca
    • Use Secure Connection (SSL): Yes (add a check mark)
    • Accept all SSL certificates: Yes (add a check mark)
  9. Select Next
  10. Choose which services you would like to sync (Mail, Contacts, and Calendar)
  11. Press Finish Setup

 
Your iPad has now been configured for use with your Shaw.ca email address via Microsoft Exchange. You can now access your mail from the Mail app presented on your home screen.

Related: Alternative POP and IMAP Settings

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POP/SMTP email setup

POP stands for Post Office Protocol. POP is an Internet protocol used for receiving email by downloading it to your computer from a mailbox on the server of an Internet service provider. Follow these steps to configure your Android tablet to send and receive emails using a POP/SMTP server. (Note that these settings were tested with an ASUS Transformer Prime Tablet and may vary slightly if you are using an alternative Android tablet.)

 

  1. Select Apps on your Android device
  2. Select Email
  3. If this is the first email account to be configured on your phone, you will be provided with a setup screen. If this is not the first email account to be set up, select Menu and then select Add Account
  4. Enter your full email address including @shaw.ca
  5. Enter your email password (it must meet the minimum security requirements)
  6. Select Manual Setup
  7. Select POP3 for the Protocol
  8. Enter the following information: for the Incoming Server Settings
    • Username: your full email address including @shaw.ca
    • Password: your email password
    • POP Server: pop.shaw.ca
    • Security type: None
    • Server port: 110
  9. Choose Next
  10. Enter Yes (check mark) next to login required
  11. Enter the following information for the Outgoing Server Settings
    • Username: your full email address including @shaw.ca
    • Password: your email password
    • SMTP server: mail.shaw.ca
    • Server port: 587
    • Security type: STARTTLS (accept all certificates) or TLS / STARTTLS only
  12. Enter a check mark in the box next to Require sign-in
  13. Choose Next and enter the following information:
    • Username: your email address including @shaw.ca
    • Password: your email password
  14. Select your email preferences if prompted (may differ depending on the model of your tablet)
  15. Enter the following information
    • Give this account a name (optional): Enter a name for your account e.g. My Shaw Account
    • Your name (displayed on outgoing messages): e.g. John Smith
  16. Select Next or Finish to complete the setup

 

Your Android tablet has now been configured for use with your Shaw.ca email address via POP/SMTP.  You can now access your mail from the Mail app presented on your home screen.

Did You Know

 

SMTP stands for Simple Mail Transfer Protocol and is an Internet standard for sending and receiving email. Typically used when email is delivered from an email client such as Outlook to an email server (often referred to as a "store" and "forward" process).  

                                                              

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WiFi setup

To connect your Android tablet to your wireless network follow these steps. Please note: These settings were tested with an ASUS Transformer Prime Tablet and may differ slightly if you are using an alternative Android tablet, such as the Galaxy Tab, Samsung Galaxy Note 10.1, Nexus 10 or other.
 

  1. Press the Apps button on your Android Tablet
  2. Select Settings
  3. Under Wireless & Networks
  4. Move the WiFi slider to the on position if it is not already
  5. Select the Wireless Network that you would like to connect to from the list that appears
    • If you are using a Shaw wireless modem, you will be able to find your network name (also called the SSID) by looking at the white sticker on the top of the modem*
  6. Enter the Network Password
    • If you are using a Shaw wireless modem, you will be able to find your network password (also called the Pre-shared Key or Passphrase) by looking at the white sticker on the top of the modem*
  7. Tap Connect

Did You Know

 

*If you have customized your network name (SSID) and password and can no longer remember the login credentials you will need to restore your Wireless Modem to the default settings.                  

                                  

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