Email and Wireless Guide - Blackberry mobile devices

Document created by shaw-alex on Dec 18, 2012Last modified by shaw-jody on Dec 18, 2018
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Learn how to set up email and connect to WiFi on your Blackberry mobile device with our Blackberry setup guide. This guide will explain how to connect your Blackberry phone to WiFi and also demonstrate how to setup your Shaw email account through an Exchange or POP server. Click on any of the links below to be redirected to the relevant instructions. For more information, see: BlackBerry - Product Support


Email and Wireless Guide - Blackberry Mobile Devices
This article will provide insight into:



While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Blackberry Mobile Support.

How to set up WiFi on your Blackberry device
To set up WiFi on your Blackberry device, follow these steps:
  1. From the Home screen choose the Setup
  2. Select Manage Connections Blackberry Manage Connections > WiFi
  3. Select Set Up Wi-Fi Network Blackberry Setup WiFi Network
  4. Select Next
  5. Select Scan for Networks Blackberry Scan for Network
  6. If prompted Turn Wi-Fi On Blackberry > Turn Wi-Fi on
  7. Select the network that you would like to connect toAvailable WiFi Networks
  8. If you are using a Shaw Wireless Modem you will be able to find your network password by looking at the white sticker on the top of the modem



If you have customized your network name (SSID) and password and can no longer remember the login credentials you will need to restore your Wireless Modem to the default settings.


Learn More: How to restore your WiFi modem


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How to set up email on your Blackberry device

Check out our video tutorial and follow these steps to set up Shaw email on your BlackBerry phone:


Video Tutorial: Email Setup on a Blackberry Phone

Check out the video above for instructions on setting up your Blackberry device.
Can't view the video? Click here


  1. From the Home screen choose the Setup
  2. Select Email Settings
  3. Select Create New Account
  4. The prompt will ask you to review the Legal Terms and Conditions agreement. When ready, select I Agree
  5. Enter the following information:
    • Username: Your Shaw email address without
    • Password: Your Shaw email password
  6. Select Next
  7. The device should automatically connect

Related: Email Setup Guides

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