This guide will explain how to connect your Blackberry Playbook to a wireless network and also demonstrate how to set up your Shaw email account through an IMAP email server. Click on any of the links below to be redirected to the relevant instructions. For additional product information, see BlackBerry - Canada Help.
While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit the Blackberry Support Knowledge Base.
Follow these instructions to configure your Blackberry Playbook to send and receive emails using an IMAP Server. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.
Option1: Mail Settings with SSL
SSL or "Secure Sockets Layer" works to keep your information secure. We highly recommend enabling it on your email setup configuration to help keep your information safe. If you would prefer to disable SSL authentication on your mail client you can use the steps below.
Option 2: Mail Settings without SSL
Related: Alternative POP and IMAP Settings
Did You Know?
Typically ActiveSync (Microsoft Exchange) is the most convenient way to setup your email and is recommended for most devices. However, Microsoft Exchange is known to have compatibility issues with the Blackberry Playbook that can cause errors and problematic performance. For the most simple and reliable setup, Shaw recommends using IMAP to sync with your Shaw.ca email address.
To connect your Blackberry Playbook to your wireless (WiFi) network, follow these steps:
Related: How to connect to Shaw Go WiFi
Did You Know?
* If you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore it to factory settings.