Changing the Client Lease Time on a Cisco Modem

Document created by shaw-alex on Dec 21, 2012Last modified by shaw-alex on Oct 11, 2016
Version 29Show Document
  • View in full screen mode

If you are experiencing infrequent home WiFi disconnects, Issues connecting additional devices to your WiFi network, or notice that your devices are timing out or are loosing connectivity after a period of time, changing the client lease time on your modem may help resolve these issues.


Changing the Client Lease Time on a Cisco Modem


  1. Navigate to the Cisco Admin Console by visiting in your internet browser home ip address


  1. Log in with the following information:
      • Username: cusadmin
      • Password: You can find the default password printed on the white sticker on your Shaw wireless modem (Cisco DPC3825), referred to as the Passphrase. (If you changed your wireless password, use the new one instead)


  1. Select Setup from the top menu bar
  2. Select Lan SetupCisco WiFi Modem Lan Setup


  1. Under Network Address Server Settings (DHCP) you will see Client Lease Time. You can change this number by clicking into the text box and entering your preferred client lease time.

Cisco WiFi Modem Lease Time


  1. Click Save Settings
    Cisco WiFi Save Settings




Back to top

Related Articles

Cisco Advanced WiFi Modem

Shaw Wireless Modem - Parental Controls (Cisco DPC3825)

Hardware Information - Cisco DPC3825 Internet Modem




Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the Internet forum.