How to troubleshoot error XRE-03063 on BlueSky TV

Document created by shaw-colin on Aug 8, 2018Last modified by shaw-jody on Sep 14, 2018
Version 4Show Document
  • View in full screen mode

Learn how to troubleshoot error XRE-03063 on BlueSky TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03063 on BlueSky TV. Find additional TV troubleshooting tips for BlueSky TV for these common error codes

 

 

Error message

On-screen message

"Sorry we're having some trouble. This channel is not available at the moment. Please select another channel and try this one a little later. XRE-03063."

 

Cause

This error may occur if your BlueSky TV experiences difficulties tuning to a channel.

Back to top

 

Troubleshooting tips
  1. Try tuning to a different channel and then tune back to the original channel.
  2. Make sure you are subscribed to the channel.
  3. If the error still occurs, speak with a Shaw support representative.

 Back to top

 

Related Articles

 

 

Attachments

    Outcomes