How to troubleshoot error XRE-08006 on BlueSky TV

Document created by shaw-colin on Aug 8, 2018Last modified by shaw-jody on Sep 14, 2018
Version 4Show Document
  • View in full screen mode

Learn how to troubleshoot error XRE-08006 on BlueSky TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-08006 on BlueSky TV. Find additional TV troubleshooting tips for BlueSky TV for these common error codes

 

 

Error message

On-screen message

"Something's not quite right. Let's try restarting your TV Box, which can often fix common issues. XRE-08006."

 

Cause

This error may occur when your BlueSky TV box encounters a communication issue.

Back to top

 

Troubleshooting tips
  1. Verify that coaxial cable connections are secure on your BlueSky TV box and BlueSky portals.
  2. Power cycle the main BlueSky TV box.
    • Disconnect the power cable and then reconnect it after 10 seconds.
  3. Power cycle the BlueSky portals on any other TVs displaying this error.
    • Disconnect the power cable and then reconnect it after 10 seconds.
  4. If the error still occurs, speak with a Shaw support representative.

 Back to top

 

Related Articles

 

 

Attachments

    Outcomes