August 13 – National | Account Services, myshaw.ca, My Shaw App, Shaw on Demand

Document created by shaw-overnights-mike on Aug 11, 2018Last modified by shaw-overnights-mike on Aug 11, 2018
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Maintenance Details

Affected Area: National

Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand

Reference Number: CHG0132381

 

Date

August 13, 2018

Service Impact Duration

Approximately 6.5 Hours

Begin

23:00 MT

End

05:30 MT

 

Synopsis of Event

Account services will be under maintenance, impacting the myshaw.ca website, the MyShaw app, Shaw on Demand services, and our representatives' ability to access account and billing information, makings changes to accounts, or adding or removing equipment. The interruption of these services will occur between 11:00 pm and 5:30 am MT. This interruption is expected to last approximately six and a half hours. Services will be restored automatically when the maintenance is complete.

 

Questions? Contact Us

If you have any questions about this maintenance you can contact a Shaw representative through chat, email, phone, or the Community forums. Click here to learn how to contact us

 

Download the My Shaw app today.

It’s the fastest way to connect with a Shaw rep.

  

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