How to set up Shaw email with Mozilla Thunderbird

Document created by shaw-jamess on Jan 7, 2013Last modified by shaw-colin on May 7, 2019
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Are you setting up email in the Mozilla Thunderbird app? You’ll find everything you need in the steps below. If you haven’t already created a Shaw email address, learn how before continuing.

 

 

Visit Mozilla Support

Mozilla offers the most up-to-date support information for the software it creates.

 

  1. Visit Mozilla’s Thunderbird support website.
  2. Click Emails.
  3. Follow the email setup instructions.

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Recommended server settings

These are the (IMAP) email settings we recommend you use, when asked:

 

Account Type: IMAP
Username: Your Shaw email address without @shaw.ca
Password: Your Shaw email password
Email address: Your Shaw email address
Incoming Server Name: imap.shaw.ca
Incoming Server Security Type: SSL
Incoming Server Port: 993
Outgoing Server Name: mail.shaw.ca
Outgoing Server Security Type: TLS
Outgoing Server Port: 587
Domain: shaw.ca

 

To use Shaw's POP3 incoming mail server, use these settings:

 

Incoming mail server and settings:
Incoming Mail Server: pop.shaw.ca
Server Type: POP
Security Type: None
Port: 110

 

Encrypted incoming mail server and settings:
Incoming Server: pop.shaw.ca
Server Type: POP
Security Type: SSL/TLS
Port: 995

 

If you’re setting up Exchange ActiveSync, use these settings:

 

Email address: Your Shaw email address
Domain: shaw.ca
Username: Your Shaw email address, without @shaw.ca
Password: Your Shaw email password
Exchange server: wm.shaw.ca
Use secure connection (SSL): Yes
Use client certificate: No

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