November 14 – National | Account Services, Shaw Websites, My Shaw App Interruption

Document created by shaw-overnights-mike on Nov 8, 2018Last modified by shaw-overnights-mike on Nov 8, 2018
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Maintenance Details

Affected Area: National

Affected Services: Account Services,,, MyShaw App

Reference Number: CHG0159000



November 14, 2018

Service Impact Duration

Approximately 4 Hours


00:30 MT


04:30 MT


Synopsis of Event

Account services will be under maintenance, impacting the & website, the MyShaw app, and our representatives' ability to make changes to accounts, or adding or removing equipment. The interruption of these services will occur between 12:30 am and 4:30 pm MT. This interruption is expected to last approximately four hours. Services will be restored automatically when the maintenance is complete.



Questions? Contact Us

If you have any questions about this maintenance you can contact a Shaw representative through chat, email, phone, or the Community forums. Click here to learn how to contact us


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