December 13, 2018 – National | Internal Tools / Account Access Interruption

Document created by shaw-overnights-michealp on Dec 5, 2018Last modified by shaw-jamesp on Dec 10, 2018
Version 3Show Document
  • View in full screen mode

Maintenance Details

Affected Area: National

Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points

Reference Number: CHG0160314



December 13, 2018

Service Impact Duration

Approximately 4 Hours


00:30 MT


04:30 MT


Synopsis of Event

Some customers may experience an interruption of Shaw services between 12:00 am and 4:30 am MT. This interruption is expected to last approximately four hours. Services will be restored automatically when the maintenance is complete.


Questions? Contact Us

If you have any questions about this maintenance you can contact a Shaw representative through chat, email, phone, or the Community forums. Click here to learn how to contact us


Download the My Shaw app today.

It’s the fastest way to connect with a Shaw rep.