Webmail Recover Deleted Emails

Document created by shaw-fraser on Mar 15, 2013Last modified by shaw-james on Jan 13, 2017
Version 14Show Document
  • View in full screen mode

If you delete an email in Webmail you can recover it through the recover deleted email function. This document will explain how you can use this feature to recover your lost emails.


  1. Sign in to Webmail at http://wm.shaw.ca
  2. Right click on your trash folder to bring up the menu
  3. Select Recover Deleted Items


shaw webmail recover deleted items


  1. Choose the email that you would like to recover
  2. Select Recover To


shaw webmail recover to



  1. Select the folder that you would like to move the email to (for example: Inbox). There are three ways which you can choose a folder:

A. Search for a folder

B. Manually select a folder out of a list

C. Create a new folder


choose folder


  1. Select OK to complete the process and restore your email. Once complete, you will see the following message appear to confirm that your email has now been restored.





Back to top


Related Articles



Webmail: Calendars

Webmail Contacts



Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the Internet forum.