How to personalize and manage devices with BlueCurve Home

Document created by shaw-colin on Feb 4, 2019Last modified by shaw-colin on Apr 11, 2019
Version 30Show Document
  • View in full screen mode

Learn how to manage and personalize devices connected to your home network with BlueCurve Home. Personalizing your devices lets you easily identify them, view network activity, pause Internet access, and more. In the Devices section of BlueCurve Home, you can view all devices that are currently or were previously connected to your home network, as well as devices that have Internet access currently paused.

 

 

This article provides details on:

 

How to identify a device

When a device first connects to your home network, the default name of the device is displayed. The default name usually includes the manufacturer or model (for example "Samsung" or "iPhone"), or the MAC address of the device. If you gave your device a name when you first set it up, that will be displayed.

 

If you do not recognize a device, try these steps:

  • Go to the Devices section in BlueCurve Home. Select the device from the list, then select Device Details to see the manufacturer.
  • If the device is connected to your home network, there should be a green dot indicating that it's online, which may also help with identifying what device it is.
  • Access the hostname or MAC address in your device's settings. If the default name displayed is a long string of numbers and letters, it's likely the MAC address.

Learn More: BlueCurve Home FAQ - Devices 

Back to top

 

How to personalize a device

You can name a device and give it an icon for easier reference.

 

  1. Open BlueCurve Home (mobile app or web portal).
  2. Select the Devices menu.
  3. If you haven't yet personalized a device, BlueCurve Home will let you know. Click the Personalize at the top button and the app will walk you through the rest. To personalize other devices, continue to Step 4 below.

    BlueCurve Home app: Personalize Device

     

  4. Select the device you want to personalize.
  5. Click the Edit button at the top-right.

    BlueCurve Home app: Edit Device

     

  6. Click See all device types to change the device icon.

    BlueCurve Home app: See all device types

     

  7. Choose the device type (for example "Phone" or "Tablet"), then click Next. Scroll up and down to see more device types.

    BlueCurve Home app: Device Icons

     

  8. Click on Device Name and enter a name for the device (for example "Kate's iPhone").
  9. Select Apply Changes.
  10. Select Close to return to the device details page.

Back to top

 

How to assign a device to a different profile

You can reassign a device from one profile to another.

 

  1. Open BlueCurve Home (mobile app or web portal).
  2. Select the Devices menu.
  3. Select the device you want to reassign..
  4. Scroll down to Preferences, select Edit beside the profile name that the device is currently assigned to.

    BlueCurve Home app: Edit Device

     

  5. Choose the profile that you'd like to reassign the device to, then click Apply.

    BlueCurve Home app: Assign to Profile

     

  6. Select Close to return to the device details page.

Back to top

 

Device status indicators

In BlueCurve Home, your devices have indicator icons to show their status.

 

  • A green dot indicates the device is currently connected to your home network.
    BlueCurve Device Status: Device Online Icon
  • A pause symbol indicates the device is currently paused and cannot access your home network.
    BlueCurve Device Status: Device Paused Icon
  • A crescent moon symbol indicates the device is currently in Bedtime Mode and cannot access your home network.
    BlueCurve Device Status: Bedtime Mode Icon
  • A grayed-out device icon means the device is not currently connected to your home network.
    BlueCurve Device Status: Offline Device Icon

Back to top

 

How to remove a device

Removing a device from BlueCurve Home will remove it from the Devices section, and any associated profiles. If applicable, this will also clear all historical network activity for that device in BlueCurve Home.

 

  1. Disconnect the device from your home WiFi network.
  2. Open BlueCurve Home (mobile app or web portal).
  3. Select the Devices menu, scroll down to Not Connected and select the device you want to remove.

    BlueCurve Home app: Devices Not Connected

     

  4. Scroll down and select Device Details.

    BlueCurve Home app: Device Details

     

  5. Select Forget Device at the bottom.

    BlueCurve Home app: Forget Device

     

  6. Confirm by selecting Forget Device again.
  7. The device has now been removed. If it reconnects to your home network, it will appear as a new device in BlueCurve Home.

Back to top

 

 

Related Articles

 

 

Attachments

    Outcomes