Why is my first bill higher than expected?

Document created by shaw-jody on Feb 8, 2019Last modified by shaw-jody on Feb 28, 2019
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Scenario: You have received your first bill from Shaw and it appears to be higher than what you were expecting.


Your first bill may be higher than expected as a result of equipment rentals, changes in service, or programming additions such as on-demand and pay-per-view content. You can see your account balance through your My Shaw account.


Quick Answer:

From My Shaw, you can view your account balance within the My Bills section. By default, your last months of bills will display under your current balance.

Still need more information?

Understanding your first bill


Did You Know


If you do not yet have a My Shaw account set up, you can register for one here: https://register.shaw.ca. If you already have a My Shaw account, you can login here: https://my.shaw.ca/.




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