How to check if a channel is in your TV package

Document created by shaw-jody on Feb 8, 2019Last modified by shaw-jody on Mar 1, 2019
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Scenario: You are trying to tune into a channel but are getting a subscription required message when attempting to tune into the channel. The cause is a result of this channel is not part of your current TV package or was previously part of a free preview.


Quick Answer:

  1. You can check your TV package to confirm your channel availability by signing into My Shaw and selecting TV from the My Services option from the top menu.
  2. View your channels from the My channels section of the page.
  3. To see TV package options please visit Shaw's TV Packages.


Still need more information?

Shaw TV Troubleshooting FAQs

Free Previews, Free Channels | TV - Shaw 


Did You Know


You can view a list of channels for your region by visiting: and entering your region in the "Find channels in" field.




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