Scenario: You are not receiving any TV service and your equipment is working fine. The cause may be a result of a service interruption as a result of missed payments, seasonal disconnect or planned maintenance / service outage.
- Sign into My Shaw.
- Check your current balance due under the My bills section of the My Shaw homepage
- Make a payment (if the account is overdue)
Still need more information?
Did You Know
You can take your Shaw services with you when you move and avoid a disruption in your Internet, TV, or home phone service.
Learn More: Transfer your Shaw services when you move