How to fix slow Internet speeds by power cycling your modem

Document created by shaw-jody on Feb 8, 2019Last modified by shaw-jody on Mar 1, 2019
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Scenario: Your Internet speed seems slower than what it should be and you want to try and improve your Internet performance.


Quick Answer:

  1. Unplug the black power cable on the back of your Internet Modem.
  2. Wait 30 seconds and then reconnect the power cable
  3. Restart your computer and test your Internet connection

Still need more information?

How to troubleshoot slow Internet speeds


Did You Know


You can run an Internet speedtest to check your Internet speeds by going to




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