How do I reset my Shaw ID password?

Document created by shaw-jody on Feb 8, 2019Last modified by shaw-jody on Mar 1, 2019
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Scenario: You want to log into your My Shaw account or FreeRange TV but have forgotten your password.


Quick Answer:

Visit My Shaw, click Forgot your Shaw ID or password and enter your Email address. You will need to confirm that you are not a bot, then click Reset password. From here, check your email account for instructions to reset your password.


Still need more information?

How to reset your Shaw ID password


Did You Know


These instructions are for your Shaw ID password and not your Shaw email password (as the two are different).  For instructions for changing your Shaw email password please see: How to change your email and Webmail password.




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