February 21 – National | Account Services, myshaw.ca, My Shaw App, Shaw on Demand

Document created by shaw-overnights-mike on Feb 13, 2019Last modified by shaw-overnights-mike on Feb 13, 2019
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Maintenance Details

Affected Area: National

Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand

Reference Number: CHG0177920



February 21, 2019

Service Impact Duration

Approximately 6 Hours


01:00 MT


07:00 MT


Synopsis of Event

Account services will be under maintenance, impacting the myshaw.ca website, the MyShaw app, Shaw on Demand services, and our representatives' ability to access account and billing information, makings changes to accounts, or adding or removing equipment. The interruption of these services will occur between 1:00 am and 7:00 am MT. This interruption is expected to last approximately six and a half hours. Services will be restored automatically when the maintenance is complete.



Questions? Contact Us

If you have any questions about this maintenance you can contact a Shaw representative through chat, email, phone, or the Community forums. Click here to learn how to contact us


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