Find frequently asked questions about how Active Time Limits work in BlueCurve Home.
This article provides details on:
What is an Active Time Limit?
Note: Access using cellular data, a public Shaw WiFi hotspot, or other available WiFi networks will not count toward active time. Also, pausing a profile will not block access through these channels.
How do I set up an Active Time Limit?
By default, the option to automatically pause devices is enabled when creating new active time limits. This will pause a profile’s devices will for the rest of the day (until midnight) once their active time limit has been reached. If you do not want the profile’s devices to automatically pause, be sure to disable this setting.
Note: The automatic pause setting will not be enabled on any active time limits that were set up prior to the introduction of this setting. You will need to enable this option for each existing active time limit.
What counts as 'active time'?
What happens when the active time limit is reached?
When the limit has been reached, the devices in that profile will be paused for the remainder of the day, until midnight. If you do not want the devices in a profile to automatically pause once the time limit is reached, disable this option in the active time alert.
Can I unpause devices after they have hit their active time limit?
If you wish to unpause a profile’s devices after they have reached their active time limit, that profile and select Unpause All Devices.
Why are some devices still paused from the previous day?
Learn more about BlueCurve Home with additional insight to commonly asked questions around these topics: