Email and WiFi Guide - Samsung Galaxy S4

Document created by [shaw]alex on May 22, 2013Last modified by [shaw]bryce on Jun 16, 2016
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This guide will explain how to connect your Samsung Galaxy S4 Android phone to wifi and also demonstrate how to setup your Shaw email account through an exchange or POP server. Click on any of the links below to be redirected to the relevant instructions. For more information, see: Samsung GALAXY S4 - Product Page

 

On This Page

WiFi Setup

Exchange Email Setup (Recommended)

POP/SMTP Email Setup

Connection Issues on WiFi

 


 

WiFi Setup

 

  1. Press the MENU button on your Samsung Galaxy S4
  2. Select Settings
  3. Slide the Wi-Fi option to the On position (green icon)
  4. Tap Wi-Fi
  5. Select the network that you would like to connect to
      • If you are using a Shaw Wireless Modem you will be able to find your network name by looking at the white sticker on the top of the modem*
  6. Enter the network password. (unless the network is open and requires no password)
      • If you are using a Shaw Wireless Modem you will be able to find your network password by looking at the white sticker on the top of the modem*
  7. Press Connect

 

* If you have customized your network name (SSID) and password and can no longer remember the login credentials you will need to restore your Wireless Modem to the default settings

 

 

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Microsoft Exchange Email Setup

 

The Microsoft Exchange setup procedure described below is the preferred setup method for your Shaw.ca email address. Exchange offers advanced mail handling, less confusion for accounts connected to multiple devices, and synchronization with calendars and contacts. Any emails sent from this device will appear on Webmail and any emails deleted from the device will also be deleted from Webmail and the server.

 

To configure your phone/tablet to send and receive emails using an Exchange Server:

 

 

  1. Ensure that your Shaw.ca email account password meets the minimum security requirements
  2. Select the APPS button on your Samsung Galaxy S4
  3. Select Email
  4. Enter your Shaw email account and password information
  5. Select Manual Setup
  6. Tap Microsoft Exchange ActiveSync
  7. Enter the following:
      • Domain/Username: Your Shaw email address
      • Password: Your Shaw email address password
      • Server Address: wm.shaw.ca
      • Use Secure Connection (SSL): Yes (add a check mark)
      • Client Certificate: No (no check mark)
  8. Choose Next
  9. Choose which services you would like to sync (Mail, Contacts and Calendar)
  10. Enter a name for your account (for example "My Shaw Account")
  11. Press Next to complete the setup

 

 

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POP Email Setup

 

Follow these steps to configure your phone and Shaw.ca email address to sync over a POP connection.

 

  1. Enable Remote Access on your Shaw email account
  2. Select the APPS button on your Samsung Galaxy S4
  3. Choose Email
  4. Enter your Shaw email account and password information
  5. Tap Manual Setup
  6. Select POP3 Account
  7. Enter the following:
      • Username: Your Shaw email address without @shaw.ca
      • Password: Your Shaw email password
      • POP3 Server: pop.shaw.ca
      • Security Type: None
      • Server Port: 110
      • Delete email from server: Never
  8. Select Next
  9. Enter the following:
      • SMTP Server: mail.shaw.ca
      • Security Type: TLS (Accept all certificates)
      • Server Port: 587
      • Require Sign-in: Yes (add a check mark)
      • Username: Your Shaw email address without @shaw.ca
      • Password: Your Shaw email password
  10. Select Next
  11. Select your mail preferences
  12. Tap Next
  13. Give your account a name (for example: "My Shaw Account")
  14. Select Done

 

 

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Problems connecting to WiFi on D-Link routers

 

Samsung has recently acknowledged a Wi-Fi connection issue in regards to the Galaxy S4 device when connecting to D-Link routers. They suggest customers should update their firmware to the latest version and reboot the router. If you continue to experience issues, contact Samsung Customer Support

 

 

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Related Articles

Setup Email on an Android Device

Wireless Device Quick Setup Guide

 


 

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