Between June 16 - 21, 2019, we're rolling out a software update for HD Guide set-top boxes. This update includes general fixes and performance enhancements to the HD Guide experience.
Version number: Firmware version 15.61
Customers with HD Guide hardware (DCX3510-M and DCX3200) will receive the update to their equipment automatically overnight during non-primetime hours. Your set-top box may reboot automatically during this time.
Enhancements and Updates
- Fix for missing closed captions in some Video on Demand titles
- It was reported that some On Demand titles were missing closed captions for some spoken dialogue. This has been resolved.
- Fix for delays when changing channels
- Occasionally it could take 3 or more seconds to tune from one channel to another. This has been resolved.