How To: Unsubscribe from eBills

Document created by ajs-writer on Jun 30, 2019Last modified by shaw-sarah on Jul 11, 2019
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If you previously subscribed to eBills and are receiving monthly Shaw bills by email — but you'd like to start receiving paper bills in the mail again — you can unsubscribe using the My Shaw website (my.shaw.ca) or My Shaw mobile app (Apple App Store | Google Play Store).

 

 

Unsubscribe from eBills using the My Shaw website

To unsubscribe from eBills using the My Shaw website:

 

  1. Visit my.shaw.ca.
  2. Sign in using your Shaw ID and password.
  3. Click My Bills.
  4. Scroll down to eBill and click Unsubscribe from eBill. 

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Unsubscribe from eBills using the My Shaw mobile app

To unsubscribe from eBills using the My Shaw mobile app (Apple App Store | Google Play Store):

 

  1. Open the My Shaw app.
  2. Tap Billing in the bottom menu.
  3. Scroll down to eBill.
  4. Toggle the setting off.

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