July 15 – Richmond | Internet, WiFi, Television, and Phone Interruption

Document created by shaw-overnights-mike on Jul 9, 2019Last modified by shaw-overnights-mike on Jul 9, 2019
Version 2Show Document
  • View in full screen mode

Maintenance Details

Affected Area: North Richmond

Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points

Reference Number: CHG0189668, CHG0189538



July 15, 2019

Service Impact Duration

Approximately 6 Hours


01:00 MT


07:00 MT


Synopsis of Event

Some customers may experience an interruption of Shaw services between 1:00 am and 7:00 am MT. This interruption is expected to last approximately six hours. Services will be restored automatically when the maintenance is complete.



Questions? Contact Us

If you have any questions about this maintenance you can contact a Shaw representative through chat, email, phone, or the Community forums. Click here to learn how to contact us


Download the My Shaw app today.

It’s the fastest way to connect with a Shaw rep.