Troubleshooting the red light message icon on your Digital Box

Document created by shaw-fraser on Jun 28, 2013Last modified by shaw-jody on Dec 4, 2017
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Learn how to disable the red light message indicator on the front of your Digital Box. If you notice a red light on the front of your Digital Box, please note that it is a message indicator which can be disabled by reading and deleting the message. This document will explain how you can access the messages option to review and delete new messages.

 

 

Troubleshooting: Red light messages icon

If you notice that there is a red light message indicator on the front of your Digital Box, you will need to view the messages and delete them in order to disable the red light indicator. To access and delete messages, please follow these steps:

 

  1. Press the Menu button on your remote twice to bring up the Main Menu
  2. Select the Messages option
  3. Select a message to read it
  4. Select the X icon to delete it

 

The red light on the front of the digital box will go off once the message has been deleted.

 

Messages Menu Option

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