How to delete a Shaw email address through My Shaw

Document created by shaw-fraser on Jul 23, 2013Last modified by shaw-colin on May 13, 2019
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Have a Shaw email address you no longer want? You can delete email addresses using My Shaw. Before you scroll down, log in the website or download the My Shaw app for your mobile device.



Delete an email address on the Shaw website

If you're signed into the website, you can delete a Shaw email address with just a few clicks.


  1. Click My Shaw at the top of the website.
  2. Click My Services and choose Internet from the dropdown menu.
  3. Scroll down until you see Email accounts.
  4. Click Edit next to the email address you want to delete.
  5. Click Delete this email in the bottom-right corner.
  6. Click Yes to confirm the deletion.


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Delete an email address using the the My Shaw mobile app

If you're signed in to the My Shaw mobile app, you can delete a Shaw email address in just minutes.


  1. Open the My Shaw mobile app.
  2. Tap More in the bottom-right corner.
  3. Tap Shaw Email Accounts.
  4. Tap the email account you want to delete.
  5. Tap Remove Account.

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