How do I set up email in Windows Live Mail?

Document created by shaw-fraser on Jul 23, 2013Last modified by shaw-james on Apr 28, 2017
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Setup email in Windows Live Mail

 

Here we'll cover everything needed to get your Shaw email setup in the Windows Live Mail email program. All of the required settings are below, followed by a detailed walk-through under instructions. For more information on different email account types, and setups such as IMAP and POP, please see the Account Types section.

 

 

Did You Know

 

Using POP3 to retrieve your mail will download a copy to your computer or smart device, while using IMAP will allow you to read and manage mail that is still on the server, and so send and receive mail on multiple computers or devices without scattering mail across several mail programs.

                       

                                            

 

IMAP settings

The settings included below are for an IMAP account, which is our recommended setup. For different account types, such as POP and ActiveSync, please see the Account Types section.

 

Incoming server information

Server typeIMAP
Server addressimap.shaw.ca
UsernameShaw email without @shaw.ca
PasswordYour email password
Security typeSSL
Port993

 

Outgoing server information

Server addressmail.shaw.ca
UsernameShaw email without @shaw.ca
PasswordYour email password
Security typeTLS
Port587

Related: Email Setup Instructions 

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IMAP instructions

The settings included below are for an IMAP account, which is our recommended setup. For different account types, such as POP and ActiveSync, please see the Account Types section.

 

  1. Open Windows Live Mail
  2. Add an email account
    1. Select File from the menu at the top of the window
    2. Select Options
    3. Choose Email Accounts...
    4. Select Add
    5. Select Email Account
  3. Enter the following information:
    1. Email address: Your Shaw email address
    2. Password: Your Shaw email password
    3. Remember this password: Yes (add a check mark)
    4. Display name for your sent messages: Your first and last name e.g. John Smith
    5. Manually configure server settings: Yes (add a check mark)
    6. Select Next
  4. Enter Incoming server information
    1. Server type: IMAP
    2. Server address: imap.shaw.ca
      • Port: 993
    3. Logon user name: Your Shaw email address without @shaw.ca
  5. Enter outgoing server information
    1. Server address: mail.shaw.ca
      • Port: 587
      • Requires authentication: Yes (add a check mark)
  6. Click Next and then Finish

Related: Email Setup Instructions 

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Account types

Which email setup is right for me?

 

IMAP and POP are the two ways that you can set up your Shaw email account on Windows Live Mail. Check out the comparison chart below for a bit more information on the differences between IMAP and POP.

 

 

Account type

IMAP

POP

Desktop or laptopYesYes
Phone or tabletYesYes
Sync EmailYesNo
Sync CalendarNoNo
Sync ContactsNoNo
Store email locallyNoYes

 

 

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POP3 settings

You can use the settings below to connect your Windows Live Mail to the server using POP, and this will allow you to download your mail to your computer, and remove it from the server. 

 

Incoming server information

Server typePOP
Server addresspop.shaw.ca
UsernameShaw email without @shaw.ca
PasswordYour email password
Security typeSSL
Port995

 

Outgoing server information

Server addressmail.shaw.ca
UsernameShaw email without @shaw.ca
PasswordYour email password
Security typeTLS
Port587

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POP3 instructions

These settings will allow you to set up POP on your Windows Live Mail so that you can connect it to the server to download your mail. We do recommend IMAP, but if you prefer POP, just follow these steps:

 

  1. Open Windows Live Mail
  2. Add an email account
    1. Select File from the menu at the top of the window
    2. Select Options
    3. Choose Email Accounts...
    4. Select Add
    5. Select Email Account
  3. Enter the following information:
    1. Email address: Your Shaw email address
    2. Password: Your Shaw email password
    3. Remember this password: Yes (add a check mark)
    4. Display name for your sent messages: Your first and last name e.g. John Smith
    5. Manually configure server settings: Yes (add a check mark)
    6. Select Next
  4. Enter Incoming server information
    1. Server type: POP
    2. Server address: pop.shaw.ca
      • Port: 995
    3. Logon user name: Your Shaw email address without @shaw.ca
  5. Enter outgoing server information
    1. Server address: mail.shaw.ca
      • Port: 587
      • Requires authentication: Yes (add a check mark)
  6. Click Next and then Finish

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