Shaw Gateway - Removing Channels from the Guide

Document created by shaw-fraser on Aug 6, 2013Last modified by shaw-alex on Oct 13, 2016
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On your Gateway system you have the option to remove channels from the channel listings in your interactive guide. This can be done to remove channels you are not subscribed to, or if you want to hide certain channels from appearing on the guide, such as those that include mature content. The below applies to both the Gateway and Gateway HDPVR hardware.

 

 

  1. Press the MENU button on your Gateway remote
  2. Navigate to Settings by using the RIGHT/LEFT arrows

 

settings

 

  1. Select Channel Listings, then press OK


channel list

 

  1. Scroll down the list and select OK on any channels you would like to remove from your listing


select network

 

Channels which will appear on your guide will display a yellow/orange icon next to their names


To re-add channels to your Gateway's guide simply perform the same steps listed above and re-select the channels you wish to appear.


If you add a new channel or package to your account that contains channels you've previously hidden, you will need to re-add those channels to the Gateway guide before you will be able to view those channels.

 

Please Note: If you wish to block a channel/channels on multiple Gateway Portals, you will need to follow the above process for each individual Portal in your home.

 

 

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