Setup Email on an iPhone/iPad

Document created by shaw-alex on Aug 16, 2013Last modified by shaw-marie-eve on Oct 4, 2016
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This page provides everything you need to get your Shaw email setup on an iPhone or iPad

 

All of the required Settings are below, followed by a detailed walk-through under Instructions. For more information on different email account types, and setups such as IMAP and POP, please see the Account Types section.

 

On This Page

Settings

Instructions

Account Types

Related Articles

 


 

Settings

 

The settings included below are for an ActiveSync (Exchange) account, which is the recommended account type for your Shaw email. For different account types, such as IMAP and POP, please see the Account Types section.

 

Account type: Exchange
EmailYour Shaw email address
Server
wm.shaw.ca
Domainshaw.ca
UsernameYour Shaw email without @shaw.ca
PasswordYour Shaw email password
Use SSL*Yes

(click here for an example)

 

*Entry not required during initial account setup

 


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Instructions

 

The settings included below are for an ActiveSync (Exchange) account, which is our recommended setup. For different account types, such as IMAP and POP, please see the Account Types section.

 

  1. Launch your Mail App
  2. Add an email account
    1. If this is the first email account to be configured on your device, you will be provided with a setup screen. If this is not the first email account to be set up, go to Home Screen - Settings - Mail, Contacts, Calendars - Add Account (Example 1)
    2. Select Exchange (Example 2)
    3. Enter your Shaw email address and password (Example 3)
    4. Enter a description for the account
  3. Enter server settings (Example 4)
    1. Email: Your Shaw email address
    2. Server: wm.shaw.ca
    3. Domain: shaw.ca
    4. Username: Your Shaw email without @shaw.ca
    5. Password: Your Shaw email password
  4. Choose sync settings (Example 5)
  5. Select Save

 

Example 1Example 2Example 3Example 4Example 5
shaw email add account step 1shaw email add account step 2shaw email add account step 3shaw email add account step 4shaw email add account step 5

(click images to enlarge)

 

 

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Account Types

 

Which Email Setup is Right for Me?

 

There are three different ways you can set up your Shaw email account on your device or email client. These include ActiveSync (Exchange), IMAP, and POP. Generally, we suggest using the ActiveSync email setup method, but each has its own benefits. Check out the comparison chart below for a bit more information on the differences between ActiveSync, IMAP, and POP..

 

Account TypeDesktop or LaptopPhone or Tablet

Sync

Email

Sync CalendarSync ContactsStore Email Locally

ActiveSync

Yes*

YesYesYesYesNo

IMAP

Yes

YesYesNoNoNo

POP

Yes

YesNoNoNoYes

 

*May not be compatible with certain email clients. IMAP is the recommended alternative in these cases.

 

 

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IMAP Settings

 

Incoming server settings
Host Name
imap.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
Security Type*SSL
Port*993
Outgoing server settings
Host Namemail.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
Security type*SSL
Port*587

 

*Entry not required during initial account setup. This settings is automatically defined by the application.

 

POP Settings

 

Incoming server settings
POP serverpop.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
Security type*SSL
Port*995
Outgoing server settings
SMTP servermail.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
Security type*SSL
Port*587

 

*Entry not required during initial account setup. This settings is automatically defined by the application.

 

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IMAP Instructions

 

  1. Launch your Mail App
  2. Add an email account
    1. If this is the first email account to be configured on your device, you will be provided with a setup screen. If this is not the first email account to be set up, go to Home Screen - Settings - Mail, Contacts, Calendars - Add Account
    1. Select Other
    2. Enter your name
    3. Enter your Shaw email address and password
    4. Enter a description for the account
  3. Select IMAP
  4. Enter incoming server settings
    1. Host Name: imap.shaw.ca
    2. User Name: Shaw email without @shaw.ca
    3. Password: Your email password
  5. Enter outgoing server settings
    1. Host Name: mail.shaw.ca
    2. User Name: Shaw email without @shaw.ca
    3. Password: Your email password
  6. Choose sync settings (optional)
  7. Select Save

POP Instructions

 

  1. Launch your Mail App
  2. Add an email account
    1. If this is the first email account to be configured on your device, you will be provided with a setup screen. If this is not the first email account to be set up, go to Home Screen - Settings - Mail, Contacts, Calendars - Add Account
    1. Select Other
    2. Enter your name
    3. Enter your Shaw email address and password
    4. Enter a description for the account
  3. Select POP
  4. Enter incoming server settings
    1. Host Name: pop.shaw.ca
    2. User Name: Shaw email without @shaw.ca
    3. Password: Your email password
  5. Enter outgoing server settings
    1. Host Name: mail.shaw.ca
    2. User Name: Shaw email without @shaw.ca
    3. Password: Your email password
  6. Select Save

 

 

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Related Articles

 

Remote Access

Webmail

Email Setup

Setup Email in Apple OS X Mail

 


 

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