Hardware Information - Arris Portal MP2150

Document created by shaw-fraser on Oct 16, 2013Last modified by shaw-jody on Dec 20, 2018
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Learn about the hardware features and specs of the Arris Portal MP2150. The MP2150 is the new generation of Portal available with your Shaw Gateway unit. This version is the same as the MP2000 unit, however, it supports an IR Tethering and has a touchscreen interface on the front of the unit.


This article provides insight into:



While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Arris Support.

Arris Portal Specs

With the Arris MP2150 Portal connected to your TV, you can view HD channels and full HD quality 1080p Video On Demand content made available to you through your Shaw Gateway system. In addition to this, you can record up to 6 programs simultaneously while playing back a previously recorded program, and view 3D* content in MPEG4 format up to 1080p resolution.
To view in HD: connect an HDMI cable between your TV and Portal for picture and audio (HDMI carries both picture and audio). Alternatively, you can connect a component (red, green, blue) cable for video, and an RCA (red, white) cable for audio.
If you do not have an HD TV (i.e. component or HDMI ports are not available on the input panel of your TV): you can use a RCA/composite cable between your TV and Portal. You will be able to view and access HD channels, however, the picture will be displayed in standard definition.See Wiring Diagrams below for a visual explanation of the setup options.


Arris MP2150 Portal


Arris MP2150 Portal front
Arris MP2150 Portal - back
Hard Drive Capacity500 GB**
Recording Hours (SD/HD)N/A, Portal accesses the Gateway Hard Drive for content
Video OutputComposite, Component, HDMI
Audio OutputRCA, Coaxial and Optical SPDIF
Dolby 5.1Yes
eSATA Port (for Expander)No
AV FormatMPEG4
3D CapableYes supports 3D* content in:
  • MPEG2 format up to 1080i resolution
  • MPEG4 format up to 1080p resolution
Dimensions (W x D x H)25.0cm (9.8in) x 18.2cm (7.2in) x 4.5cm (1.8in)
Serial Number Prefix
IR TetherYes
DocumentationArris MP 2150 Manuals**
Wiring DiagramsClick on images below for an expanded view


*To view 3D content, you will need a 3D-capable HD TV.
**Please note: not all features that may appear in the Manufacturer's Documentation are supported and enabled by Shaw.

Did You Know


The Portal component of your hardware equipment accesses content from the Shaw Gateway system and is required for each TV in the home that you wish to access the system on.

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Video: How to connect a Gateway Portal

Watch this short video to learn how to connect a Gateway Portal.


Watch this video on how to connect a Gateway Portal.

Can't view the video? Click Here

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Wiring diagrams

Here are some wiring diagrams that will assist you in connecting your Arris Mp2150 Portal.  Click on any of the images below for an expanded view


Wiring Diagram for Arris Portal MP2150


Wiring Diagram for Arris Portal MP2150


Wiring Diagram for Arris Portal MP2150


Wiring Diagram for Arris Portal MP2150

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