Learn how to set up and use the Shaw Go Gateway app on your Android tablet. The Shaw Go Gateway app allows you to navigate your Gateway's TV listings page, set individual and series recordings, use the app to initiate playback on your portal, and search for programs based on keywords and categories. Below you can find information on how to download, log in and navigate the app.
This article will provide insight into:
- How to sign in and authenticate
- How to browse and search
- How to set recordings
- How to manage recordings
- Watch on TV feature
- Parental Controls
- Frequently Asked Questions
Did You Know?
To download the Shaw Go Gateway app on your Android tablet, visit the Google Play store.
Learn More: Download the App on your Android device
To open the app, simply tap the icon on your devices home screen. Once opened you will be prompted to sign in with your My Shaw username and password or your full Shaw.ca email address and password.
To access your recordings through the Shaw Go Gateway app tap Recorded TV, which can be accessed by opening the quick menu (tap on the menu icon). From here you can sort through your recordings and filter by recorded, scheduled and series recordings. You can also determine the order in which these appear by date recorded or title.
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Series Recording Settings
To set the settings for a series recording:
Please be aware: Currently, if you attempt to modify the Series Options of one of your recordings through the Shaw Go Gateway app (for example: have the recording begin early or end late) it will result in a disruption to video playback on your Shaw Gateway system that may require a reset. For the time being, modifications to your series recordings can be safely made directly through any connected Portal. We are aware of this issue and are working towards a solution.
From the Shaw Go Gateway app you can use the app as a remote to begin the playback of recorded content or to navigate to another channel. To do this, simply tap on the content you'd like to view, then select Watch on TV.
If you have multiple portals in your household and would like to be able to easily identify them, you can rename them through the Go Gateway account settings.
Learn More: Rename Portals
Here are some answers to commonly asked questions about the Shaw Go Gateway App.
How do I hide and un-hide channels?
What do I do if I get an error message or error code?
Additional Shaw Go Gateway App FAQs