Email and WiFi Guide - Samsung Galaxy S5

Document created by shaw-fraser on Apr 17, 2014Last modified by shaw-alex on Oct 4, 2016
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If you've got a new Samsung Galaxy S5 smart phone and want to get it set up to connect to your Shaw Internet services and Shaw email account, you can follow the instructions below to get started. For more information on the differences between Exchange, IMAP and POP, please see the following article: Mail Help - ActiveSync, POP and IMAP.

 

Samsung Galaxy S5

 

On This Page

WiFi Setup

Exchange Email Setup (Recommended)

IMAP Email Setup

POP/SMTP Email Setup

 


 

WiFi Setup

 

Connect to in Home WiFi

  1. Tap Apps
  2. Tap Settings
  3. Choose WiFi
  4. Ensure that the WiFi switch is On
  5. Select your WiFi network.
      • If you are using a Shaw wireless modem you can find your network name and password on the bottom or back of the device
  6. Enter your WiFi network password
  7. Tap Connect


WiFI Icon

 

Connect to Shaw go WiFi

Shaw Go WiFi provides you with a Shaw Internet experience beyond the home. As a Shaw Internet customer, you can access a huge network of super-fast WiFi locations all over your city for no additional cost. So you can stay connected, whether you're sipping a latte, waiting for a train, or even working out at the gym.

 

How to Connect to a Shaw Go WiFi Hotspot

 

 

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Microsoft Exchange Email Setup

 

  1. Tap Apps
  2. Select Email
  3. Tap the Menu icon. If this is the first account you are setting up on this device you will be automatically prompted to begin setting up your new account (Step 6)
  4. Tap Settings
  5. Select Manage Accounts
  6. Tap the + icon to create a new account
  7. Enter your Shaw.ca email address and password
  8. Tap Manual Setup
  9. Select the option for Microsoft Exchange ActiveSync, then enter the following:
      • Domain/Username: Your Shaw email address
      • Password: Your Shaw email address password
      • Exchange Server: wm.shaw.ca
      • Use Secure Connection (SSL): Yes (add a check mark)
      • Use Client Certificate: No (remove check mark)
  10. Tap Next
  11. Choose your account options and which services you would like to sync (mail, contacts and calendars)
  12. Enter a name for this mail account (for example "My Shaw Account")
  13. Tap Done to complete the setup

 

 

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IMAP Email Setup

 

To set up your Shaw email account on your Android device using the IMAP configuration, you will require the following pieces of information. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.

 

  1. Enable Remote Access
  2. Open the App drawer on your Android device
  3. Select Email
  4. Tap your MENU button
  5. Select Settings
  6. Select Add Account
  7. Enter your Shaw email and password, then select Manual Setup
  8. Choose IMAP account

 

When required, enter the following details. Not all of these settings may be requested.

 

Option 1: Mail Settings with SSL and Remote Access

Incoming Mail Server Information:

Mail Server (Host Name): imap.shaw.ca

Incoming Port: 993

Security Type: SSL

Username: Shaw email without @shaw.ca

Password: Your email password

Outgoing Mail Server Information:

Mail Server (Host Name): mail.shaw.ca

Outgoing Port: 587

Security Type: TLS

Username: Shaw email without @shaw.ca

Password: Your email password

 

If available, please select the option to "accept all certificates" for both the SSL and TLS security types.

 

SSL or "Secure Sockets Layer" works to keep your information secure. We highly recommend enabling it on your email setup configuration to help keep your information safe. If you would prefer to disable SSL authentication on your mail client you can use the steps below. This means that you will not need to enable remote access on your email account.

 

 

Option 2: Mail Settings without SSL and Remote Access

Incoming Mail Server Information:

Incoming Mail Server:imap.shaw.ca

Incoming Port: 143

SSL: No

Username: Shaw email without @shaw.ca

Password: Your email password

Outgoing Mail Server Information:

Outgoing Mail Server: mail.shaw.ca

Outgoing Port: 25

SSL: No

Username: Shaw email without @shaw.ca

Password: Your email password

 

 

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POP Email Setup

 

Follow these steps to configure your phone and Shaw.ca email address to sync over a POP/SMTP connection. Before you begin, please ensure that your Shaw email password meets theminimum security requirements.

 

  1. Enable Remote Access
  2. Select Application on your Android device
  3. Select Email
  4. If this is the first email account to be configured on your phone, you will be provided with a setup screen. If this is not the first email account to be set up, select Menu and then select Add Account
  5. Enter your full email address including @shaw.ca (Example 1)
  6. Enter your email password
  7. Select Manual Setup
  8. Select POP3 for the Protocol (Example 2)
  9. Enter the following information: for the Incoming Server Settings: (Example 3)
      • Username: your full email address without @shaw.ca
      • Password: your email password
      • POP Server: pop.shaw.ca
      • Security type: None
      • Server port: 110
  10. Choose Next
  11. Enter a check mark into the box next to Require sign-in
  12. Enter the following information for the Outgoing Server Settings: (Example 4)
      • Username: your full email address without @shaw.ca
      • Password: your email password
      • SMTP server: mail.shaw.ca
      • Server port: 587
      • Security type: START TLS (accept all certificates) or TLS / START TLS only
  13. Choose Next
  14. Enter the following information:
      • Username: your email address without @shaw.ca
      • Password: your email password
  15. Select your email preferences if prompted (may differ depending on the model of your phone)
  16. Enter the following information: (Example 5)
      • Give this account a name (optional): Enter a name for your account  (for example: "My Shaw Account")
      • Your name (displayed on outgoing messages)
  17. Select Next or Finish to complete the setup

 

 

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Related Articles

Setup Email on an Android Device

Wireless Device Quick Setup Guide

 


 

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