How to set up email and WiFi on Samsung Galaxy S5

Document created by shaw-fraser on Apr 17, 2014Last modified by shaw-lili on Aug 10, 2017
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Samsung Galaxy S5 Smartphone

If you've got a Samsung Galaxy S5 smart phone and want to get it set up to connect to your Shaw Internet services and Shaw email account, you can follow the instructions below to get started.


For more information on the differences between Exchange, IMAP and POP, please see the following article: Which email setup method is right for me?


Email Setup: ActiveSync/Microsoft Exchange

WiFi setup




Did You Know?


ActiveSync is the most convenient way to setup your email and is recommended as it is the best option for users looking to check mail worldwide and from different computers/devices.


Learn More: What email setup is right for me?    

Email Setup: ActiveSync/Exchange

The Microsoft Exchange setup procedure described below is the preferred setup method for your email address.
To configure your Samsung Galaxy S5 to send and receive emails using an Exchange Server:


  1. On your Samsung Galaxy S5 phone, tap Apps
  2. Select Email
  3. Tap the Menu icon. If this is the first account you are setting up on this device you will be automatically prompted to begin setting up your new account (Step 6)
  4. Tap Settings
  5. Select Manage Accounts
  6. Tap the + icon to create a new account
  7. Enter your email address and password
  8. Tap Manual Setup
  9. Select the option for Microsoft Exchange ActiveSync, then enter the following:
    • Domain/Username: Your Shaw email address
    • Password: Your Shaw email address password
    • Exchange Server:
    • Use Secure Connection (SSL): Yes (add a check mark)
    • Use Client Certificate: No (remove check mark)
  10. Tap Next
  11. Choose your account options and which services you would like to sync (mail, contacts and calendars)
  12. Enter a name for this mail account (for example "My Shaw Account")
  13. Tap Done to complete the setup

Related: Alternative POP and IMAP Settings

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WiFi setup

To connect your Samsung Galaxy S5 to your wireless (WiFi) network, follow these steps:


  1. Tap Apps
  2. Tap Settings
  3. Choose WiFi
  4. Ensure that the WiFi switch is On
  5. Select your WiFi network.
    • If you are using a Shaw wireless modem you can find your network name and password on the bottom or back of the device
  6. Enter your WiFi network password
  7. Tap Connect

Related: Set up WiFi on Android mobile devices

Did You Know?


You can setup WiFi to save on mobile data and use Shaw Go WiFi for the best email experience. Shaw Go WiFi provides you with a Shaw Internet experience beyond the home.


Learn More: How to connect to a Shaw Go WiFi Hotspot


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