Issue: Unable to send or open email attachments in Windows 8
As the Windows 8 Mail Exchange Servers are not able to open attachments, a possible workaround can be linking the Outlook Server to Shaw Webmail. In order to do this, you will need to create an Outlook.com email account and then link your Shaw.ca email address to it. This will allow you to send and receive emails to your Shaw.ca account through your Outlook profile on the Windows 8 Mail app, and will also allow you to send attachments successfully.
You can resolve the issue by following these steps:
- Step 1: Create an Outlook email profile at Outlook.com
- Step 2: Import your Shaw.ca email account
- Step 3: Set up your account on Windows 8 Mail
Visit Outlook.com and either log in to your existing outlook.com account, or create a new outlook.com email account.
Once you have created your Outlook.com account, sign in and import your email account by doing the following:
See more information on importing your other email accounts into Outlook.com here: