Shaw Mail on Windows 8 - Attachments

Document created by shaw-fraser on Jun 12, 2014Last modified by shaw-alex on Oct 11, 2016
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Understanding The Issue

As the Windows 8 Mail Exchange Servers are not able to open attachments, a possible work around can be linking the Outlook Server to Shaw Webmail. In order to do this you will need to create an Outlook.com email account and then link your Shaw.ca email address to it. This will allow you to send and receive emails to your Shaw.ca account through your Outlook profile on the Windows 8 Mail app, and will also allow you to send attachments successfully.

 

Resolving This Issue

In order for this work around to be successful you will need to ensure that you have already set up a Microsoft account. A Microsoft account is required to use the Windows 8 Mail application.

 

Step 1: Create Outlook email profile at Outlook.com

Step 2: Import Your Shaw.ca Email account

Step 3: Setup Your Account on Windows 8 Mail

 


 

Step 1: Create Outlook Email Profile at Outlook.com

 

Visit Outlook.com and either log in to your existing outlook.com account, or create a new outlook.com email account.

 

Once you have logged in to your outlook.com account you will need to enable connection to devices and apps through POP.

 

  1. Click on the Settings icon
  2. Choose Options (example)
  3. Select Connect Devices and Apps with POP (example)
  4. Check off Enable under POP
  5. Check off Do what the device or app says (example)
  6. Click Save

 

 

Click images for larger preview

Outlook Email Profile step 1Outlook Email Profile step 2Outlook Email Profile step 3

 

 

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Step 2: Import Your Shaw.ca Email Account

 

Once you have created your Outlook.com account, sign in and import your email account by doing the following:

 

  1. Click on the Settings icon
  2. Choose Options (example)
  3. Select Import Email Accounts (example)
  4. Choose Other Email Provider (example)
  5. Select Advanced Options
  6. Select My Provider Doesn't Support IMAP
  7. Choose to Import from POP3 by adding your account to outlook.com... (example)
  8. Select Advanced Options
  9. Enter the following Shaw email account Information:
    1. Your Name
    2. Your Email Address
    3. Incoming (POP3) Server Information: (example)
        • Server Address: pop.shaw.ca
        • Port: 110
        • Requires a secure connection (SSL): No (no check mark)
        • Leave a copy of messages on the server: Yes (add a check mark)
        • Username: Your Shaw.ca email address without @shaw.ca
        • Password: Your Shaw.ca email address password
    4. Outlook (SMTP) server information: (example)
        • Select "Send email using your provider's server...."
        • Server Address: mail.shaw.ca
        • Port: 587
        • Requires a secure connection (SSL/TLS): Yes (add a check mark)
        • Use the same username and password to send and receive email: Yes (add a check mark)
    5. Select Next

 

See more information on importing your other email accounts into Outlook.com here:

Add a Gmail account to Outlook.com - Outlook.com help

 

 

Click images for larger preview

Outlook Email Settings Step 1Outlook Email Settings Step 2Outlook Email Settings Step 3
Outlook Email Settings Step 4Outlook Email Settings Step 5Outlook Email Settings Step 6

 

 

 

 

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Step 3: Set up Your Account on Windows 8 Mail

 

Once you have imported your Shaw.ca email account into your Outlook.com profile you can set up your Outlook account through the Windows 8 Mail app.

 

  1. Go to the Windows 8 home screen by pressing the Windows key on your keyboard
  2. Select the Windows 8 Mail app
  3. You may be requested to log in to your Microsoft account. If you are currently using a Local account (not an online account) you will still need to log in to this app with a Microsoft account, but you can select "Log in to each app separately" if you don't want to use a Microsoft account to log in to your PC
  4. Select Settings and then Add an Account
  5. Choose Outlook.com
  6. Add in your outlook.com email address information (created in step 1)
  7. Click on Connect

 

To set your Shaw.ca account as your default email address:

  1. Open Settings
  2. Choose Accounts
  3. Select your Outlook.com account
  4. Under Preferred Email Address select your Shaw.ca email

 

 

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Related Articles

 

Windows 8 Mail

Email Setup Instructions

 

 


 

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