Issue: Unable to send or open email attachments in Windows 8
As the Windows 8 Mail Exchange Servers are not able to open attachments, a possible workaround can be linking the Outlook Server to Shaw Webmail. In order to do this, you will need to create an Outlook.com email account and then link your Shaw.ca email address to it. This will allow you to send and receive emails to your Shaw.ca account through your Outlook profile on the Windows 8 Mail app, and will also allow you to send attachments successfully.
You can resolve the issue by following these steps:
- Step 1: Create an Outlook email profile at Outlook.com
- Step 2: Import your Shaw.ca email account
- Step 3: Set up your account on Windows 8 Mail
While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Outlook Support.
Visit Outlook.com and either log in to your existing outlook.com account, or create a new outlook.com email account.
Once you have created your Outlook.com account, sign in and import your email account by doing the following:
See more information on importing your other email accounts into Outlook.com here:
Once you have imported your Shaw.ca email account into your Outlook.com profile you can set up your Outlook account through the Windows 8 Mail app.
Note: These number estimates are taken from third party sources. For more information see this Microsoft Support article on Set up your Office 365 or Exchange-based email in Windows 8.