How to set up email and WiFi - Samsung Galaxy Alpha

Document created by shaw-fraser on Nov 28, 2014Last modified by shaw-jody on Dec 14, 2017
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Samsung Galaxy Alpha PhoneIf you've got a Samsung Alpha smartphone and want to get it set up to connect to your Shaw Internet and Shaw email account, you can follow the instructions below to get started. While there are three options for setting up your email on a Samsung Alpha phone, the preferred setup method is IMAP.

 

For more information on the differences between  IMAP and POP, please see the following article: Mail Help - POP and IMAP account types.

 

Did You Know?

 

IMAP is a convenient way to setup your Shaw email and is recommended for users looking to check mail worldwide and from different computers/devices.

 

Learn More: What email setup is right for me?

     

 

IMAP email setup

To configure your Samsung Galaxy Alpha phone to send and receive emails using IMAP:

 

  1. Tap Apps
  2. Select Email
  3. Tap the Menu icon. If this is the first account you are setting up on this device you will be automatically prompted to begin setting up your new account (Step 6)
  4. Tap Settings
  5. Select Manage Accounts
  6. Tap the + icon to create a new account
  7. Enter your Shaw.ca email address and password
  8. Tap Manual Setup
  9. Select the option for IMAP account, then enter the following Incoming server settings:
    • Email address: Your Shaw email address
    • Username: Your Shaw email address (without the @shaw.ca)
    • Password: Your Shaw email address password
    • IMAP Server: imap.shaw.ca
    • Security type SSL
    • Port: 993
  10. Tap Next
  11. Enter the following Outgoing server settings:
    • SMTP server: mail.shaw.ca
    • Security type: SSL
    • Port: 587
    • Ensure the Require sign-in field is checked
    • Enter your Username and Password
  12. Tap Next
  13. Choose your account options and which services you would like to sync (mail)
  14. Tap Next
  15. Enter a name for this mail account (for example "My Shaw Account")
  16. Enter your name (Displayed on outgoing messages)
  17. Tap Done to complete the setup

Related: Alternative POP and IMAP Settings

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ActiveSync/Microsoft Exchange email setup

To configure your Samsung Galaxy Alpha phone to send and receive emails using an Exchange Server:

 

  1. Tap Apps
  2. Select Email
  3. Tap the Menu icon. If this is the first account you are setting up on this device you will be automatically prompted to begin setting up your new account (Step 6)
  4. Tap Settings
  5. Select Manage Accounts
  6. Tap the + icon to create a new account
  7. Enter your Shaw.ca email address and password
  8. Tap Manual Setup
  9. Select the option for Microsoft Exchange ActiveSync, then enter the following:
    • Domain/Username: Your Shaw email address
    • Password: Your Shaw email address password
    • Exchange Server: wm.shaw.ca
    • Use Secure Connection (SSL): Yes (add a check mark)
    • Use Client Certificate: No (remove check mark)
  10. Tap Next
  11. Choose your account options and which services you would like to sync (mail, contacts, and calendars)
  12. Enter a name for this mail account (for example "My Shaw Account")
  13. Tap Done to complete the setup

Related: Alternative POP and IMAP Settings

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WiFi setup

To connect your Samsung Alpha smartphone to your wireless (WiFi) network, follow these steps:

 

Enable WiFi on your device

  1. From the Home screen, tap the Menu button
  2. Tap Settings
  3. Drag the slider beside WiFi to the right to turn on the WiFi function

 
To connect to in Home WiFi

  1. Tap Apps
  2. Tap Settings
  3. Choose WiFi
  4. Ensure that the WiFi switch is On
  5. Select your WiFi network.
    • If you are using a Shaw wireless modem you can find your network name and password on the bottom or back of the device
  6. Enter your WiFi network password
  7. Tap Connect

Related: How to connect to a Shaw Go WiFi Hotspot

Did You Know?

 

* If you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore it to factory settings.

 

Learn More: Restore your wireless modem to the default settings

                                  

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