How to set up email and WiFi - Motorola Moto X (2014)

Document created by shaw-james on Dec 2, 2014Last modified by shaw-jody on Dec 18, 2018
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Motorola Moto X (2014) PhoneRead this guide to learn how to set up your WiFi and email using IMAP or a Microsoft Exchange (ActiveSync) server on your Motorola Moto X (2014) Android phone. 


For more information on your Motorola Moto X (2014) phone, visit Motorola Moto X Product Support and Moto X User Guide.


Click on the links below to be redirected to the relevant instructions.





While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Motorola Support.


IMAP email setup

IMAP is the preferred setup method for your Shaw email. Follow these steps to set up your email via an IMAP server. Steps may vary slightly,


  1. Tap the Applications button from the menu options at the bottom of the screen
  2. Tap Gmail (the Email application)
  3. Select Personal (IMAP/POP)
  4. Select Next
  5. Enter your Shaw email address and select Next
  6. Enter your Shaw email password and select Next
  7. Tap the Manual Setup button
  8. Tap the IMAP button
  9. Enter the following Incoming server settings:
    • IMAP server:
    • Port: 993
    • Security type: SSL
  10. Tap the Next button
  11. Enter the following Outgoing server settings:
    • Outgoing mail server:
    • Port: 587
    • Security type: SSL
  12. Tap Next
  13. Choose which services you would like to sync (Mail)
  14. Tap the Next button
  15. Enter a name to be used to identify this email account (Example: My Shaw Email or the email address itself will work)
  16. Tap the Next button to finish creating the account

Related: Alternative POP and IMAP Settings

Did You Know?


IMAP is a convenient way to setup your email and is recommended for users looking to check mail worldwide and from different computers/devices.


Learn More: What email setup is right for me?


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Microsoft Exchange email setup

There are numerous benefits to setting up your email using Microsoft Exchange, such as advanced handling of email, less confusion for accounts connected to multiple devices, and synchronization of calendars and contacts. Emails sent from this device will appear on Webmail and emails deleted from this device will be deleted from Webmail and the server. For email setup on your Motorola Moto X (2014) phone via Exchange:


  1. Open the Email application
  2. Enter your Shaw email address and password
  3. Tap the Manual Setup button
  4. Tap the Exchange button
  5. In the Server field, type
  6. In the Port field, type 443
  7. In the Security Type field, select SSL/TLS (accept all certificates)
  8. Tap the Next button
  9. Choose which services you would like to sync (Mail, Contacts, and Calendar)
  10. Tap the Next button
  11. Enter a name to be used to identify this email account (the email address itself is ideal)
  12. Tap the Next button to finish creating the account
  13. Open the email app to view your mail

Related: Alternative POP and IMAP Settings

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WiFi setup

Connect to your WiFi network on your Motorola Moto X (2014) phone:


  1. Swipe down on the notification bar at the top of the phone's screen
  2. Tap the Square icon in the top right corner, which takes you to Quick Settings
  3. Tap the WiFi icon
  4. Move the WiFi slider option to the On position
  5. Select the network to which you would like to connect
  6. Enter the network password (unless the network is open and does not require a password)
  7. Touch Connect

If you are connecting to your home Shaw WiFi network and have a Shaw WiFi modem, you can find the network name (SSID) and password located on the white sticker on the back or bottom of your wireless modem.

Related: How to connect to a Shaw Go WiFi Hotspot

Did You Know?


If you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore it to factory settings.


Learn More: Restore your wireless modem to the default settings


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