Roku - Setup Guide

Document created by shaw-fraser on Dec 2, 2014Last modified by shaw-jody on Dec 19, 2018
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Roku with Remote ControlLearn how to set up your Roku streaming device. The Roku is a streaming device that connects directly to your television system and Internet services to allow you to access popular online streaming services, including Netflix, Rdio, NHL GameCenter and more.

 

The following guide will help you set up your Roku streaming device and connect it with your Shaw Internet services.

 

 

Note:

 

While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Roku Support.

How to set up your Roku device

Follow these steps to get your Roku streaming device set up.

 

  1. Connect your Roku streaming device to your television set using an HDMI cable. If your TV does not support HDMI, then you can use either component cables (high definition) or composite cables (standard definition streaming only).
    • HDMI - 1020p high definition
    • Component - 720p high definition
    • Composite - Standard definition only
  2. Determine which networking type you use.
    • Wired: You will need to directly connect your Roku streaming device to your modem or router with an Ethernet cable
    • Wireless: Find your SSID (network name) and network password. If you are using a Shaw WiFi Modem then you can find this information on a sticker on the top or side of the device

      SSID Sticker on modem
  3. Connect the Roku streaming device to power using the provided power cable
  4. Turn on the Roku
  5. Follow the guided setup, then create your Roku account by copying down the unique code displayed on-screen and visiting www.roku.com/link on your computer, and entering the code. You will then be asked to create your new account
  6. Once completed, your Roku streaming device will be ready for use

 

Additional support and information about Roku can be found at Roku.com.

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