Recent Fraudulent Messages and Phishing Attempts

Document created by [shaw]lance on Dec 15, 2014Last modified by [shaw]bryce on Jun 16, 2016
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If you receive one of these phishing scam emails, please do not click the link in the emails - it will lead you to a different site, not the one depicted in the original email itself.

 

Fraudulent emails such as these are typically sent to obtain personal and private financial information. They ask for confidential information such as your account username, account number and email password. To keep your identity safe, it’s important to know what to look for.

 

See our article Identifying Fraudulent Emails "Phishing" for more information on identifying fraudulent emails. More information on recent phishing emails can be found at Recent Scam and Fraud Alerts

 

If you receive a phishing email, please forward them to our Internet Security team at: internet.abuse@sjrb.ca. If possible, include the email headers so as to allow us to track the sender. A guide on obtaining headers can be found at: Obtaining Email Headers for Spam/Phishing Notification.

 

We have attached some of the most recent phishing scam examples below.

 


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Phishing Scam - "Account Termination"

 

 

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Phishing Scam - "Your Mailbox Security Alert"

 

 

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Phishing Scam - "Account Activity Report"

 

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Phishing scam - "New Security Message"

 

 

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Phishing Scam - "Urgent Notice!"

 

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Phishing Scam - "Shaw.ca Notice"

 

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Phishing Scam - "Your monthly bill cannot be processed"

 

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Phishing scam - "Unlock Your Shaw email"

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Phishing scam - "Update Shaw.ca Email address"

 

 

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Phishing scam - "Web-Mail Storage Limit"

 

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Phishing scam - "Update E-Mail Now"

 

 

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Phishing scam - "Suspended"

 

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Phishing scam - "E-Mail Update!!"

 

 

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Phishing scam - "Update your account now!!"

 

 

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Phishing scam - "Re: Shaw Notification : Your Account has now been locked"

 

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Clicking on Log In may direct you to a page that looks like this:

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As you can see, this is an older design of Customer Care (it is now officially called "My Account"), and the URL may point to another third-party web host (in this example, the full URL pointed to http://signon.shaw.ca.vegmin.com/ which is not on our network).

 


 

 

Phishing scam - "E-Mail Update"

 

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Phishing scam - "E-Mail Update"

 

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Phishing scam - "E-Mail Pending Status"

 

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Phishing scam - "Payment Authorization"

 

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Phishing scam - "Invoice"

 

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Phishing scam - "E-Mail Update"

 

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Phishing scam - "E-Mail Deactivation"

 

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Phishing scam - "E-Mail Account Expired"

 

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Phishing scam - "Update your account online"

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Phishing scam - "Soumettre votre demande de remboursement"

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Translation:

 

Submit your claim .

 

Dear customer,

Dear Customer,

 

After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a refund of $ 90.30

 

                      Reimbursement form here

 

Upon receipt of your request, your refund will be considered within a period of 3 working days.

 

Invalid registration dossier submission or after a certain limit may delay your refund.

 

Shaw Branch .

 

Thank you very much for your participation . Your answers will help us better serve our customers.


 

Email Scam - "July Opinion Survey for Shaw Communications Alberta Customers"

 

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Email scam - "Garciinia Essentials" purporting as part of Shaw survey with prize options.

We are currently awaiting screenshots of this example, so we will update this page when we have a copy of this type of email scam. Much like the above survey-scams, this email will disguise as a "Customer Satisfaction" survey from Shaw. Upon completion of such survey, it may prompt you to "select an offer" as a thank you gift. Please do not submit your personal information, including any credit card or financial information through this survey as customers have reported unauthorized charges on their account.


 

Email Scam - Account update required

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Clicking on the included link may open to a page that is very similar to our Shaw Webmail interface. Take notice of the URL that is displayed when clicking on the link, which is not our official Webmail link:

 


Phishing scam - "Verify this account before continuing"

Related Articles:

Identifying Fraudulent Emails "Phishing"


 

Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the Internet forum.

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