Hollywood Suite GO

Document created by shaw-fraser on Jun 18, 2015Last modified by shaw-alex on Oct 18, 2016
Version 8Show Document
  • View in full screen mode

 

Hollywood Suite GO gives movie lovers the freedom to watch their favourite movies – in high definition - on their computer, Apple iOS or Android device. Customize your Watchlist, share what you're watching on Facebook and Twitter, and stay up-to-date with new movies and collections on Hollywood Suite GO.

Hollywood Suite GO logo

On This Page

Download

Sign In and Authenticate

Hollywood Suite GO Features

Frequently Asked Questions

Supported Devices

iPhoneiOS 6.0 or higher
iPad
iOS 6.0 or higher
Android

4.0 or higher

Blackberry

Not available

 


 

Download

 

For iOS: get Hollywood Suite Go on the iTunes store now.

 

For Android: get Hollywood Suite Go on the Google Play store now.

 

 

Back to top


 

Sign In and Authenticate

 

Select Shaw Go as your provider and then enter your preferred sign in information. Users can sign in using their My Account profile, Shaw email address and password, or Shaw Direct account number and password.

 

 

Back to top


 

Hollywood Suite GO Features

 

  • Clean, immersive and curated experience
  • Intuitive navigation through Features, Collections and Genres
  • Easily add films to a Watchlist on your device, and allow push notifications to notify you when items on your Watchlist are about to expire
  • Share your HSGO experience with friends and social networks with Facebook and Twitter integration and by email and Messages
  • Be notified when new Collections and other special programming events are available
  • Wi-Fi-only streaming option helps to keep cellular data usage down

 

 

Back to top


 

Frequently Asked Questions

 

For a full list of FAQ questions, check out the Hollywood Suite GO Support site

 

What is Hollywood Suite GO?

Hollywood Suite GO (HSGO) is a video streaming service that makes it possible for you to access great Hollywood Suite movies on your mobile devices and web browser. If you are a current Hollywood Suite subscriber and your television service provider supports HSGO, you can enjoy unlimited access to our great selection of movies on your Android mobile phone and tablet, Apple iPhone, iPod Touch or iPad and web browser.

 

 

What platforms or devices is Hollywood Suite GO available on?

Hollywood Suite GO is currently available via native iOS and Android apps through the Apple App Store and Google Play, and on your web browser at hsgo.ca. Hollywood Suite GO is compatible on Apple iPhone, iPod Touch and iPad running iOS 6 and above, Android mobile phones and tablets running version 4 and above, and your favourite web browser.

 

 

Do I need to subscribe to Hollywood Suite to watch movies on Hollywood Suite GO?

Yes, you need an active subscription to Hollywood Suite via a participating Television Service Provider.

 

 

Is there any additional charge for using Hollywood Suite GO?

No. Hollywood Suite GO is free with your subscription to Hollywood Suite. If you are an active subscriber to Hollywood Suite through your Television Service Provider, your monthly fee includes access to Hollywood Suite GO. Hollywood Suite GO uses an internet connection so cellular data and internet usage charges may apply.

 

 

How many devices can I sign into at once?

Subscribers to Hollywood Suite can be logged in on up to five (5) devices at a time (including web browsers).

 

 

How does Watchlist work?

The Watchlist helps you keep track of Hollywood Suite films you’d like to watch at a later time.

 

To add a movie to your Watchlist, tap the thumbnail of the film for more details. On the details screen, tap the “plus” sign to add the movie to your Watchlist. Make sure you watch them before they expire! If you have enabled “Push Notifications” in the settings (the Gear icon), you will be notified if an item on your Watchlist is due to expire soon.

 

To remove an item from your Watchlist, perform the same steps as above, but tap on the “minus” sign.

 

 

 

Back to top


 

Related Articles

App Index

 


 

Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the TV forum.

tv-forum.png

 


Attachments

    Outcomes