How to manage your Community notifications

Document created by shaw-fraser on Jun 22, 2015Last modified by shaw-jody on Mar 29, 2018
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Learn how to manage your Shaw Community notifications with these tips. The Shaw Support Community has the ability to send you email alerts about new notifications, direct messages, and other events that occur on the site. Through the Community preferences options, you can manually set your email preferences so that you can specify which events on the community prompt a notification as well as which email address receives them.



How to manage Community notifications

To manage your Community notifications:


  1. Sign in to your Community profile at
    • If you have not yet created a Community account you can learn how to do so by clicking on the Register link from the top right of most Shaw Community pages.  Additional details can be found here: Welcome To Shaw Community Shaw Community Register Link
  2. Click on your username on the top right-hand side of the page
  3. Select Preferences Shaw Community Preferences
  4. On the "General Preferences" tab you can decide which activity prompts an email notification
  5. Click Edit Profile Page under "Email Address" if you'd like to change where you receive these notificationsShaw Community Notifications Options
  6. Click Save to save your changes

Did You Know:


You can use the My Shaw app to chat with support, pay your bills and manage your Shaw products.


Learn more: My Shaw app - Download and Setup


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