How to manage your FreeRange TV App through My Shaw

Document created by shaw-fraser on Nov 25, 2015Last modified by shaw-jody on Oct 19, 2017
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Learn how to manage your Shaw FreeRange TV app through My Shaw. The Shaw FreeRange TV app allows you to access you Shaw content on various devices.
 

This article will provide insight into:

 

How to manage FreeRange TV through My Shaw

Follow these steps to manage FreeRange TV through My Shaw:
 

  1. Visit My Shaw (my.shaw.ca)
  2. Sign in using your My Shaw profile. If you have not yet set up a My Shaw profile, you will first need to register for an account
  3. Once signed in, click on TV
  4. Within the TV section of My Shaw, you will be able to see a list of devices that are registered under My Shaw

 

Manage FreeRange TV via My Shaw

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How to disable Parental Controls

When you first request to download content, the device you are using will automatically be authorized for download-to-go (D2G) use. If you reach your device limit, the FreeRange TV app will present you with a message letting you know that you cannot register any more devices.
 

  1. Visit My Shaw (my.shaw.ca)
  2. Sign in using your My Shaw profile. If you have not yet set up a My Shaw profile, you will first need to register for an account
  3. Once signed in, click on TV
  4. Click on the mobile device(s) that you want to disable Parental Controls on

Note:

 

The Parental Control PIN will be reset and be defaulted to 0000. You will need to re-establish your PIN again through the app if you wish to control Parental Ratings in the future.

      

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How to remove devices

To remove devices from FreeRange TV:

 

  1. Visit My Shaw (my.shaw.ca)
  2. Sign in using your My Shaw profile. If you have not yet set up a My Shaw profile, you will first need to register for an account
  3. Once signed in, click on TV
  4. Click on the mobile device(s) that you wish to disassociate from the app
  5. Click the Remove Device button

Note:

 

You will no longer be able to access the Shaw FreeRange TV app content on removed devices. You will have to login again with your Shaw or Shaw DIrect credentials to access the app content once more. Any downloaded content will be automatically "returned" and will no longer be available in your "Downloads" even after you sign in again.

      

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