The Shaw FreeRange TV app includes the ability to set parental controls which allow you to limit the types of content available for streaming and download through the app. If you have the FreeRange TV app installed on multiple devices, please be aware that parental controls must be set up individually on each device as they are not account based, and are separate from the parental controls you can set up through your Digital Box.
To set up parental controls in the FreeRange TV app, you will first need to create a PIN.
To set up a PIN for the first time, you will need to:
- Open the Shaw FreeRange TV app on your mobile device
- Navigate to Settings
- Select Parental Controls
- Move the parental controls toggle to the "On" position
- Enter a 4 digit PIN
This PIN will be required to access parental control options in the future, so please ensure that you remember it for future reference. Once a PIN has been set you can set your parental control preferences which include enabling safe browse, setting movie and TV ratings and locking networks and titles.
Safe Browse prevents the display of adult titles and descriptions. Safe Browse does not prevent the playback of content. To lock content with a Parental Controls PIN, be sure to set restrictions based on ratings and more.
Lock movies based on their ratings.
Lock television shows based on their rating.
Networks & Channels
This setting allows you to lock all networks and channels, or lock specific networks based on your preference.
Manage parental control locks on specific shows and movies. Titles added to this section of the app have been added to the list via the "Lock" option that is present while viewing a television show or movie page. To lock individual tiles, navigate to the Info page for that tile and tap "Lock"
Reset Parental Controls Restrictions
Reset any ratings, channels, and more. The Parental Controls PIN will not be reset.
Still Need A Little Help?
See what other customers are asking, or sign-in to ask
your own question, in the TV forum.