Overview of Shaw's 2-year ValuePlans

Document created by shaw-vikki on Mar 14, 2016Last modified by shaw-jody on May 30, 2017
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Learn more about Shaw's 2-year ValuePlans which includes our fastest Internet package, WideOpen Internet 150 and our best video product, BlueSky TV. Please visit Introducing Shaw WideOpen Internet 150, BlueSky TV FAQs or Shaw.ca for more information.

 

This article will provide an overview of:

 

What is a 2-year ValuePlan

New customers signing up for a Shaw 2-year ValuePlan can receive up to $1000 in savings while committed to a 2-year service term. For more information on signing up for a Shaw 2-year ValuePlan, as well as up-to-date pricing, visit: Shaw.ca/bundles.

 

Current ValuePlan options include:

 

Internet 150 2-year ValuePlan

 

What Shaw provides to youWhat you commit to

Free monthly rental of modem

Free installation

Price Guarantee of Internet 150 for 24 months

Maintain Internet 150 for 2 years 

 

Internet 150 and BlueSky TV 2-year ValuePlan

 

What Shaw provides to youWhat you commit to

Free monthly rental on modem and BlueSky TV hardware (for up to 2 TVs)
Free Installation
Price Guarantee on all services for 24 months
(including Phone when contracted on a 2-year ValuePlan)

Maintain Internet 150 and a minimum of Limited TV for 2 years 

 

Customers that choose to end their 2-year ValuePlan early will be required to:

  1. Return all Internet and TV hardware to Shaw if canceling services
  2. Pay early cancellation fees calculated based on the number of months remaining in the 2-year ValuePlan multiplied by the early cancellation fee ($15 or $20 depending on the Valueplan chosen)


At the expiry of your 2-year Valueplan term, your service will continue on a month-to month basis. You will also continue to receive your Internet and TV hardware as a free rental as well as applicable bundle discounts as long as you remain a Shaw customer.

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Do I have to sign a 2-year ValuePlan?

No. 2-year ValuePlans are available for customers who want to receive additional value on their services along with a complimentary BlueSky TV* hardware rental.

 

Month-to-month plans continue to be a great option for customers who are not yet ready to commit to a 2-year term.

 

*Customers need to reside within a BlueSky TV ready area. Note that BlueSky TV is only available with Intenet 150.

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Benefits of a Shaw 2-year ValuePlan

There are a number of benefits of a Shaw 2-year ValuePlan. Some of these benefits include:

 

  • Free installation - save on installation fees valued up to $100
  • Price Guarantee - 2-year ValuePlans with Internet 150 are eligible for Price Guarantees. Who doesn't want a price guarantee for 24 months on their services? Learn more about Shaw's Price Guarantee Terms.
  • Faster Internet - with an Internet 150 2-year ValuePlan, you will have access to Internet 150 which is over 8x faster than the average Canadian download speed today.
  • Our best video product: BlueSky TV - BlueSky TV includes game-changing technology and ground-breaking features combined with our fastest Internet.
    • Connect up to two TVs for free when you sign up for BlueSky TV on an Internet 150 and BlueSky TV 2-year ValuePlan
  • Free Equipment - 2-year ValuePlans allow you to get our most popular TV channels and fastest Internet at an unbeatable value, as well as BlueSky TV hardware at no additional cost. 
  • Access to FreeRange TV - you can watch your favourite shows on the go with Shaw FreeRange TV
    • Available to all customers who subscribe to a 2-year ValuePlan that includes a subscription to TV services.
    • FreeRange TV makes it easy to find what you want to watch, when you want to watch it - all your content in one spot, easy to find and enjoy.
  • Shaw Go WiFi - connect to your Internet on the go at over 80,000 Shaw Go WiFi hotspots across Western Canada.
    • Save an average of 6 GB of cellular data per month by using Shaw Go WiFi.
  • Improved Connectivity - With our Advanced WiFi modem, you’ll get a stronger signal and faster speeds throughout your entire home.

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Is a 2-year ValuePlan right for me?

2-year ValuePlans are designed for customers who want to receive the most value with their Shaw services and hardware, and are not interested in paying to rent or purchase equipment outright or through an Easy Own plan. A 2-year ValuePlan is great for both new and existing Shaw customers.

 

ValuePlan BenefitNew CustomerExisting Customer
Seeking price guarantee on Shaw services for 24 monthsyesyes
Looking to have access to the latest Shaw hardwareyesyes
Looking to save on installation feesyesyes
Looking to cancel Shaw services within the next 24 monthsnono

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2-year ValuePlan FAQs

Here are some Frequently Asked Questions about Shaw's 2-year ValuePlans,

 

Does the 2-year ValuePlan include a service price guarantee?
New 2-year ValuePlans which include WideOpen Internet 150 do include a price guarantee, however legacy 2-year ValuePlans do not. As long as you maintain Internet 150 on your 2-year Valueplan, all other services under your 2-year VlauePlan will also be price guaranteed. Visit's Shaw's Price Guarantee Terms for more detail.

 

What hardware was included in a legacy 2-year ValuePlan?

Legacy 2-year ValuePlan included Gateway HDPVR Equipment (one TV), plus up to two Gateway Portals (supporting up to three TVs total). Our new ValuePlans include:

  • New and existing customers receive a free rental of their BlueSky TV (up to 2 TVs) and Internet hardware, as long as you remain on a 2-year ValuePlan and meet the minimum service level requirements.
  • Additional portals can be added for $5 per month per portal.


Do I get to keep the hardware at the end of the 2-year ValuePlan?

Yes. After your term, as long as you remain a Shaw TV and Internet customer you will continue to receive a free monthly rental of your hardware. If you choose to unsubscribe from one service, you will be subject to the rental rate of the hardware at the time of service change.

If you choose to leave Shaw after your term has ended, you are required to return all hardware to Shaw.


Can I change my level of service while on a 2-year ValuePlan?

Provided you maintain the minimum required service level of Internet 15 or higher on an Internet 2-year ValuePlan or Internet 150 and Limited TV if you have chosen a 2-year Valueplan with BlueSky TV, you can make changes to your services at any time without breaking your agreement. 


Can I sign up for a 2-year ValuePlan if I am subscribed to a traditional (grandfathered) TV package?

2-year ValuePlans apply to our newest video packaging, which includes Limited TV, Small TV, Medium TV and Large TV with Internet 150 on an Internet and BlueSky TV 2-year ValuePlan.

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