Overview of Shaw's 2-year ValuePlans

Document created by shaw-vikki on Mar 14, 2016Last modified by shaw-jody on Jul 10, 2019
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Learn more about Shaw's 2-year ValuePlans which offer extended promotional savings and a price guarantee for two years.

 

This article will provide an overview of:

 

What is a 2-year ValuePlan

Current ValuePlan options include:

 

Internet 2-year ValuePlan

 

What Shaw provides to youYour commitment
  • Monthly ValuePlan discount
  • Free monthly rental of modem
  • Free installation
  • Price Guarantee for Internet 600, Internet 300, Internet 100 and Internet 15 for 24 months
Maintain a minimum of Internet 15 for two years 

 

Internet and TV 2-year ValuePlan

 

What Shaw provides to youYour commitment
  • Monthly ValuePlan discount
  • Free monthly rental of modem
  • Internet 600 and Internet 300 customers receive free rental of BlueSky TV hardware (for up to two TVs.
  • Internet 15 or 100 customers receive free rental of non-BlueSky TV hardware for up to two TVs, or can rent BlueSky TV hardware ($15 PVR, $5 Portal)
  • Free Installation
  • Price Guarantee on all base services for two years when signed up for Internet 600, Internet 300, Internet 100 or Internet 15. Learn more about Shaw's Price Guarantee Terms.
Maintain a minimum of Internet 15 and Limited TV for two years 

 

Customers that choose to end their 2-year ValuePlan early will be required to:

  1. Return all Internet and TV hardware to Shaw if cancelling services
  2. Pay early cancellation fees calculated based on the number of months remaining in the 2-year ValuePlan multiplied by the early cancellation fee ($15 or $20 depending on the ValuePlan chosen)


At the expiry of your 2-year ValuePlan term, your service will continue on a month-to-month basis, or you can re-sign for a new 2-year ValuePlan. Following the end of your two-year term, you will no longer be eligible for the monthly 2-year ValuePlan discount unless you choose to re-sign a new agreement.

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Do I have to sign a 2-year ValuePlan?

No, 2-year ValuePlans are available for customers who want to receive additional value on their services.

 

Month-to-month plans continue to be a great option for customers who are not yet ready to commit to a 2-year term.

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Benefits of a Shaw 2-year ValuePlan

There are a number of benefits of a Shaw 2-year ValuePlan. Some of these benefits include:

 

Internet Only

  • Monthly ValuePlan discount - save $7 per month when you sign a 2-year ValuePlan.
  • Price Guarantee - 2-year ValuePlans with Internet 600, 300, 100, and 15 are eligible for Price Guarantees. Learn more about Shaw's Price Guarantee Terms.
  • Unlimited Data - Sign up for Internet 600 or 300 and receive unlimited monthly data.
  • Shaw BlueCurve - Sign up for Internet 600 or 300 and receive a Shaw BlueCurve Gateway modem and access to Shaw BlueCurve home, our best WiFi experience.
  • Shaw Go WiFi - Connect to the Internet on the go at over 100,000 Shaw Go WiFi hotspots across Western Canada.

 

Internet + TV - Includes all the benefits of Internet Only, plus...

  • Access to our best video product, BlueSky TV, on Internet 600 and 300 - With game-changing technology and ground-breaking features, BlueSky TV is Shaw's best entertainment experience, powered by your voice. Integrated search allows you to find all your entertainment in one place, including Netflix and YouTube!
  • Free Equipment - Hardware for up to two TVs included for free for as long as you are a Shaw customer.
  • Access to FreeRange TV - Watch your favourite shows, sports, and news on the go with Shaw FreeRange TV so you'll never miss a moment. Download-to-go and PVR recordings are available to watch when you're offline.

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Is a 2-year ValuePlan right for me?

2-year ValuePlans are designed for customers who want to receive the most value with their Shaw services and hardware. A 2-year ValuePlan is great for both new and existing Shaw customers.

 

ValuePlan BenefitNew CustomerExisting Customer
Seeking price guarantee on Shaw base services for 24 monthsYesYes
Looking to have access to the latest Shaw hardwareYesYes
Looking to save on installation feesYesYes
Looking to cancel Shaw services within the next 24 monthsNoNo

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2-year ValuePlan FAQs

Here are some frequently asked questions about Shaw's 2-year ValuePlans,

 

Are 2-year ValuePlans only available with BlueSky TV?

No, 2-year ValuePlans are available for most video hardware and are strongly encouraged for all video customers. Customers with hardware already in the home who would like to sign a 2-year ValuePlan will benefit from rate guarantees, no installation required, and no loss of recordings.

 

Does the 2-year ValuePlan include a service price guarantee?
New 2-year ValuePlans which include Internet 600, 300, 100, and 15 include a price guarantee, however, legacy 2-year ValuePlans do not. As long as you maintain Internet 15 and/or Limited TV on your 2-year ValuePlan, all other base services under your 2-year VauePlan will also be price guaranteed. Visit Shaw's Price Guarantee Terms for more details.

 

What happens at the end of a 2-year ValuePlan?

After the 24-month period, customers can renew the ValuePlan at the current in-market rate and enjoy the same benefits of a ValuePlan for another 2 years. Customers can also choose to not re-sign for two years and pay regular month-to-month rates. If your 2-year ValuePlan is not renewed at the end of your two-year term, you will no longer receive the $7 monthly 2-year ValuePlan discount.

 

Do I get to keep the hardware at the end of the 2-year ValuePlan?

Yes. You will continue to receive the free rental for as long as long as you remain a Shaw TV and Internet customer; if you choose to unsubscribe from one service you will be subject to the rental rate of the hardware at the time of service change. Otherwise, Shaw will continue to provide you with rental equipment at the then current monthly rental price plus applicable taxes.

 

If you choose to leave Shaw after your term has ended you are required to return all hardware to Shaw.


Can I change my level of service while on a 2-year ValuePlan?

Provided you maintain the minimum service level of Internet 15 or higher on an Internet 2-year ValuePlan, or Internet 15 and Limited TV on a 2-year ValuePlan with TV, you can make changes to your services at any time without breaking your agreement. However, downgrading internet services from Internet 300 to a lower service level may incur rental fees for BlueSky TV hardware if you choose to keep it.


Can I sign up for a 2-year ValuePlan if I have subscribed to a traditional (grandfathered) TV package?

2-year ValuePlans apply to our newest Video packaging, including Limited TV, Small TV, Medium TV, and Large TV with Internet 600, 300, 100, or 15.

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