CTV News GO

Document created by shaw-fraser on Mar 24, 2016Last modified by shaw-jody on Mar 21, 2018
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CTV News GO App LogoLearn about the CTV News GO app and how you can take your CTV News content with you on the go.
CTV News GO gives you all of the latest and breaking news, which is organized into easy-to-find categories not only at the national level but for cities across Canada, including raw streams from news events as they happen.

 

CTV News GO also provides live and on-demand video content of Canada’s most-watched newscast, CTV’s flagship CTV National News with Lisa LaFlamme, along with local newscasts from across Canada. National programs such as W5 and Question Period, are also available. TV subscribers can also access a live stream of CTV News Channel with its 24/7 coverage.

 

This article will provide insight into:

Did You Know

 

CTV News content can also be accessed through the FreeRange TV - App

                  
How to download

You can download the CTV News GO app for your iPad, iPhone, or Android phone device from their respective app stores. The app is free to download.
 
For iOS: Download the CTV News app from the iTunes store now.

Requires iOS 8.0 or later.

 

For Android: Download the CTV News app from the Google Play store now.

Requires Android 4.2 and up.

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How to sign in

CTV News GO is free to download, however, you will need to subscribe to the CTV News channel in order to sign in. When you first launch the app, the sign-in page will be automatically presented to you. Shaw customers can select Shaw Go as their service provider, and then use their Shaw email address, My Shaw credentials or Shaw Direct username and password to sign into the app. Once successfully authenticated, you will have access to all of the app's features.

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Features of the CTV News GO app

Here are some of the notable features of the CTV News mobile app.

  • Clean, sleek design
  • Raw news video feeds as news events happen
  • Live stream of CTV News Channel for TV subscribers
  • Rich news content on a variety of topics from Canada and around the world
  • CTV News Twitter feeds that feature quick updates and breaking news

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Frequently Asked Questions

Here are some answers to commonly asked questions about the CTV News GO app.

 

How can I sign in to the CTV News GO app?
Shaw customers can select Shaw Go as their service provider, and then use their Shaw email address, My Shaw credentials or Shaw Direct username and password to sign into the app. Once successfully authenticated, you will have access to all of the app's features.


I have forgotten my password. How can I recover my MyAccount username and password?
You can recover your My Shaw username and password through My.Shaw.ca.
Check the following link for details. Shaw Account Settings (My Shaw)

 

When do full episodes become available for viewing?
CTV News programming will be available shortly after the show airs on TV.

 

How do you stream your video content?
CTV News GO delivers content via adaptive streaming. This means the stream is constantly adjusting to deliver the best quality playback based on your available bandwidth. The app delivers content at bitrates between 400 and 2048kbps.

 

Are all videos available in closed captioning?
Closed captioning and described video are currently not available. Please see here for more details: CTV News | CTV News GO Frequently Asked Questions


What should I do if I get an error playing content?
Please select the content again to start playback. If the error persists, it is possible we are currently experiencing technical difficulties and are working to resolve the issue.


A full list of frequently asked questions can be found on the CTV News website, located here: CTV News | CTV News GO Frequently Asked Questions

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